Troubleshooting email in WHM

In this article we will go over the process used to investigate Email delivery issues on a WHM server. This can be helpful when a user is having issues receiving or sending Emails. The Mail Troubleshooter tool provided in WHM works by tracing the route an Email would take when sent to the provided Email address. Continue reading “Troubleshooting email in WHM”

Import Emails with Webmail on a cPanel Server

When it comes to importing Emails on to a cPanel based server, using Webmail is the easiest method. Currently cPanel-based servers offer three different webmail interfaces [Horde, Squirrel Mail, and RoundCube] for viewing and managing email accounts without the need to setup an email client. This tutorial will focus on how to import emails from your server by utilizing the Horde Webmail interface. Continue reading “Import Emails with Webmail on a cPanel Server”

Export Emails with Webmail on a cPanel Server

When it comes to exporting Emails on a cPanel based server using Webmail is the easiest method. Currently, cPanel-based servers offer three different webmail interfaces [Horde, Squirrel Mail, and RoundCube] for viewing and managing email accounts. Using a webmail client allows you access to your Emails without the need to setup an email client. This tutorial will focus on how to export emails from your server by utilizing the Horde Webmail interface. Continue reading “Export Emails with Webmail on a cPanel Server”

EasyApache 4 & CLI based PHP utilities

With the release of EasyApache 4 in WHM 58 there are various changes to how PHP is managed. The most obvious being that EasyApache 4 brings support for installing multiple PHP versions alongside each other. However with multiple versions of PHP being installed on the server it’s easy to lose track of your command-line based PHP utilities and their PHP requirements. Continue reading “EasyApache 4 & CLI based PHP utilities”

Enable Remote MySQL Connections in cPanel

Remote MySQL connections are disabled by default in cPanel servers because they are considered a potential security threat. Using the tools in the Web Host Manager (WHM) and the domain-level cPanel interface (usually http://domainname.com/cpanel) remote hosts can be added which the server allows to connect to the MySQL service.

Before using either of the following techniques, you will need to to open up port 3306 in your server’s firewall.

Enabling Remote MySQL in the WHM Interface

Log in to the server’s WHM interface and find the section in the left-side navigation bar labeled SQL Services. You can sort the list by typing ‘sql’ in the search box. Click on the link marked Additional MySQL Access Hosts:

WHM - Remote MySQL List

On the following page, enter one or more hosts or IP addresses in the text box (1) and click the Save button (2). If you wish to activate these settings on all user accounts see (3).

WHM - Remote MySQL page

Now that the remote connection has been activated in the WHM each domain account that wants to use the remote connection will need to activate it in their own cPanel interface.

Enabling Remote MySQL in the Domain cPanel Interface

Log in to the domain’s cPanel interface and find the section on the main page labeled Databases.

In the Databases section find the link/button labeled Remote MySQL and click on it.

cPanel - Remote MySQL list

The following page will appear in your browser. Add a hostname or IP address that you want to grant remote MySQL access to (1) and then click the Save button (2).

If a host or IP address needs to be removed from this list you can click the ‘Delete’ button next to the entry in the list.

cPanel-page-fxt

Once you have made your changes, additions, or removals to the list you can return the main page of the cPanel interface, or log out if you have no other tasks to take care of.

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Liquid Web’s Heroic Support is always available to assist customers with this or any other issue. If you need our assistance please contact us:
Toll Free 1.800.580.4985
International 517.322.0434
support@liquidweb.com
https://manage.liquidweb.com/

What’s New in WHM 58 & What to Look For

In the 58 update of WHM & cPanel several rather large changes have been made to improve upon user experience and to expand available features. As cPanel works to continually expand and improve their offerings, we like to do our best to keep everyone informed and updated. Here are some of the highlights and items to look out for as the 58 update moves to release tier. Continue reading “What’s New in WHM 58 & What to Look For”

How to Access cPanel File Manager

 
This tutorial assumes you’ve already logged in to cPanel.

  1. Scroll down a little to find the File Manager link. Now click on File Manager.

    filemgr-cpanel-1-access-scene3_1

    Notice that File Manager has been opened in a new tab of your browser.
    You’re now in the File Manager area.

  2. To log out of the File Manager, just close the tab.

    filemgr-cpanel-1-access-scene4_1

    Now you can log out of cPanel. Click the log out button at the top of the screen.

    filemgr-cpanel-1-access-scene6_1

  3. Click on Logout to log out of cPanel.