Heroic Support®

Here to Help... 24/7/365

Fully Managed Hosting by Liquid Web
Backed by The Most Helpful Humans In Hosting™

We’re the employees you would hire if you could. Responsive, helpful, and dedicated in ways automation simply can’t be. We’re your team.  Monitoring your servers, mitigating risk, optimizing performance. And if you need advice or support, work with one of our 250+ Windows, Cisco and Red Hat Linux Certified technicians quickly and on your first contact. We call it Heroic Support®.

With Heroic Support®, You’re Never Alone

Web Hosting without the worry. Rely on our 24/7/365 Human Support.
Phone & Chat Support

Help Within Minutes

100% Network Uptime

Guarantee

100% Power Uptime

Guarantee

30-Minute Help Desk

Initial Response Time Guarantee

30-Minute Hardware

Replacement Guarantee

Heroic Promise
View our Fully Managed Hosting Experience
We come in every day and work to earn the right to be called

The Most Helpful Humans In Hosting™

We Stand Between You and What’s Out There

At Liquid Web...

We’ve built a company with the sole focus of making sure our customers can rate us with the highest scores in the hosting industry.  And they have. 

At Liquid Web...

Our new support tech receive over 300 hours of training in the first 12 months of their tenure.  We take “expertise” seriously!

At Liquid Web...

In 2016, we made 375 unique custom signatures to assist our customers with malware not found by other scanning utilities.

At Liquid Web...

We block 1.27 million malicious requests per year (just under 3,500 per day) per server.

At Liquid Web...

We support over 25,000 servers for 32,000+ customers like you.

At Liquid Web...

Keeping your data safe and secure is crucial. When you create a dedicated server, we automatically harden it with our exclusive ServerSecure® service. Beyond that, we offer SSL certificates, PCI Compliance, Firewalls and secure VPNs so that your data is always protected.
redhat
ccna
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We Let You Choose Your Level Of Management

Fully Managed

Our expert techs manage your hardware, web server and offer best-effort support for third-party software. Fully Managed servers include cPanel or Plesk, industry-leading control panels.

Core Managed

Looking for management but don't require a control panel? We'll manage your server's infrastructure, hardware, and the core elements of the LAMP Stack.

Self Managed

If you're an expert user who needs to fully customize your server, self management is available. We'll manage the hardware and infrastructure while you manage the server.

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Your Team at Liquid Web

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1-800-580-4985 (1-517-322-0434)

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