Support Comparison
Self Managed | Core Managed | Fully Managed | Premier* | |
---|---|---|---|---|
24/7/365 | ||||
Fully Managed Network Infrastructure | ||||
Fully Managed Hardware | ||||
Wholly owned Liquid Web Data Centers | ||||
Level 3 Technicians On-site 24/7/365 | ||||
System Level Health Monitoring and Graphing | ||||
System Level Monitoring Alerts & Notifications | ||||
100% Uptime SLA on These Items | ||||
Dedicated Account Executive Team | ||||
Installation and Full Support of Core Software Package | ||||
Core Operating System Updates & Patches | ||||
Security Enhancements | ||||
Full Web Server Support including Apache (Linux) | ||||
Proactive Response & Restoration of Monitoring Events | ||||
Virus and Spam Protection | ||||
Free External Migrations** | ||||
Full Control Panel Support | ||||
Control Panel Updates and Patches | ||||
Dedicated Enterprise Resources | ||||
Dedicated Technical Account Management Team | ||||
Solutions Architects Assistance | ||||
Custom Solutions for Growing Businesses | ||||
Managed, Sophisticated Solutions for Multi-node Configurations |
* Liquid Web’s Enterprise customers work with Solutions Architects to determine the right fully managed, sophisticated solutions for multi-node configurations. These customized configurations are supported by a small, highly specialized team. Each managed solution has 24/7 monitoring via a custom solutions controller, ensuring each client sees maximum uptime, performance, and speed. Please contact us for more information.
**Restrictions Apply.
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