Support Comparison

Self Managed

Core Managed

Fully Managed

Enterprise*

24/7/365
Fully Managed Network Infrastructure
Fully Managed Hardware
Wholly owned Liquid Web Data Centers
Level 3 Technicians On-site 24/7/365
System Level Health Monitoring and Graphing
System Level Monitoring Alerts & Notifications
100% Uptime SLA on These Items
Installation and Full Support of Core Software Package
Core Operating System Updates & Patches
Security Enhancements
Full Web Server Support including Apache (Linux)
Proactive Response & Restoration of Monitoring Events
Virus and Spam Protection
Free External Migrations**
Full Control Panel Support
Control Panel Updates and Patches
Dedicated Enterprise Support Team
Dedicated Enterprise Account Executive Team
Dedicated Technical Account Management Team
Solutions Architects Assistance
Custom Solutions for Growing Businesses
Personalized Account Reviews
Managed, Sophisticated Solutions for Multi-node Configurations
24/7/365 Advanced Monitoring for Custom Solutions

* Liquid Web’s Enterprise customers work with Solutions Architects to determine the right fully managed, sophisticated solutions for multi-node configurations. These customized configurations are supported by a small, highly specialized team. Each managed solution has 24/7 monitoring via a custom solutions controller, ensuring each client sees maximum uptime, performance, and speed. Please contact us for more information.

**Restrictions Apply. 

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