Support Comparison

Self Managed

Core Managed

Fully Managed

24x7x365 check_box check_box check_box
Fully Managed Network Infrastructure check_box check_box check_box
Fully Managed Hardware check_box check_box check_box
Wholly owned Liquid Web Data Centers check_box check_box check_box
Level 3 Technicians on-site 24x7x365 check_box check_box check_box
System Level Health Monitoring and Graphing check_box check_box check_box
System Level Monitoring Alerts & Notifications check_box check_box check_box
100% uptime SLA on these items check_box check_box check_box
Installation and Full Support of Core Software Package remove_circle_outline check_box check_box
Core Operating System Updates & patches remove_circle_outline check_box check_box
Security Enhancements remove_circle_outline check_box check_box
Full Web Server Support including Apache (Linux) remove_circle_outline check_box check_box
30 Minute Initial Response Time Guarantee remove_circle_outline check_box check_box
59 Second Phone/Chat Initial Response Time Guarantee remove_circle_outline check_box check_box
Proactive Response & Restoration of Monitoring Events remove_circle_outline check_box check_box
Virus and Spam Protection remove_circle_outline remove_circle_outline check_box
Free External Migrations* remove_circle_outline remove_circle_outline check_box
Full Control Panel Support remove_circle_outline remove_circle_outline check_box
Control Panel Updates and Patches remove_circle_outline remove_circle_outline check_box

*Restrictions Apply

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