Support Comparison
| Self Managed | Core Managed | Fully Managed | Premier* | |
|---|---|---|---|---|
| 24/7/365 |  | | | |
| Fully Managed Network Infrastructure | | | | |
| Fully Managed Hardware | | | | |
| Wholly owned Liquid Web Data Centers | | | | |
| Level 3 Technicians On-site 24/7/365 | | | | |
| System Level Health Monitoring and Graphing | | | | |
| System Level Monitoring Alerts & Notifications | | | | |
| 100% Uptime SLA on These Items | | | | |
| Installation and Full Support of Core Software Package |  | | | |
| Core Operating System Updates & Patches | | | | |
| Security Enhancements | | | | |
| Full Web Server Support including Apache (Linux) | | | | |
| Proactive Response & Restoration of Monitoring Events | | | | |
| Virus and Spam Protection | | | | |
| Free External Migrations** | | | | |
| Full Control Panel Support | | | | |
| Control Panel Updates and Patches | | | | |
| Dedicated Enterprise Resources | | | | |
| Dedicated Account Executive Team | | | | |
| Dedicated Technical Account Management Team | | | | |
| Solutions Architects Assistance | | | | |
| Custom Solutions for Growing Businesses | | | | |
| Managed, Sophisticated Solutions for Multi-node Configurations | | | | |
* Liquid Web’s Enterprise customers work with Solutions Architects to determine the right fully managed, sophisticated solutions for multi-node configurations. These customized configurations are supported by a small, highly specialized team. Each managed solution has 24/7 monitoring via a custom solutions controller, ensuring each client sees maximum uptime, performance, and speed. Please contact us for more information.
**Restrictions Apply.
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