White Glove Migration Service
Our Dedicated Migration Team is made up of experienced specialists who have performed thousands of migrations and know how to put your needs at the center of the process and make your migration simple and painless.
In most cases, your data migration is free of charge. Ask your hosting advisor for details.
Our team will maintain clear and open communication, using a systematic step-by-step process so you know what to expect, and perform a thorough quality assurance check to ensure you’re back up and running with as few hiccups as possible.
Liquid Web Migrations Are…
We use a fully documented approach to make the migration process as seamless as possible. Most Liquid Web migrations take between 2 and 7 days, depending on the size and complexity, and we’ll make sure you know what to expect at every turn.
Performed by Specialists
Our highly trained Migrations Specialists will do all the heavy lifting for you. They’ve performed thousands of migrations, so they know how to pro-actively manage the process to avoid common pitfalls and set you up for a smooth and successful transition.
Free migrations are included at no cost with your fully managed support, although there are rare exceptions*. We will discuss with you the breadth of migration we are able to offer based on your specific circumstances and any special considerations related to your servers.
How Your Migration Will Work
Migration Form and Updates
The first step of your migration is for us to gather information from you, such as your source and destination server hostname and IP addresses, domain and DNS information, and for external migrations, your SSH and control panel credentials. We’ll also ask you to make updates on your source server as needed.
Next, a Migration Specialist will begin the Initial Sync by accessing your source server and comparing software versions, pulling data from the server, and restoring your sites on the destination server.
Then, we’ll log into your site on the destination server to make sure your site is functioning the same way in the new environment as it did on the source server.
Testing & Remediation
Next, we’ll turn everything over to you for testing. No one knows your site better than you, so it’s important for you to do a thorough check and report any errors or issues back to us for remediation.
If you are a Liquid Web customer, we will help you with your unique DNS setups, but there some cases where we may require you to do that and we will help guide you with those steps. If you are a new customer, you’ll need to update the DNS yourself. It’s normal to experience 20 to 50 minutes of downtime during this process, although we take action to reduce this amount of time.
Checklist for a Smooth Migration
When AmpleHarvest received high-profile accolades in the press, it sent a large volume of traffic to the site, taxing their hosting provider, who also shut down the site at peak times mistakenly thinking quality traffic was malicious. Liquid Web helped AmpleHarvest.org move to scalable Cloud VPS while providing sonar monitoring and real-time security reports to better fight against hackers and code injections. “As far as migrations go, this was the best I’ve ever been a part of.”
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