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Category: Common Fixes

The Common Fixes category outlines the Knowledge Base articles and tutorials associated with information that can be located and utilized quickly to solve small, everyday problems a client may encounter.

Why Is Your IP Address Blocked?

Posted on by Ronald Caldwell | Updated:
Reading Time: 7 minutes
ip addresses floating in cyberspace

In this article, we will discuss how and why a VPS server or Dedicated server might block an IP address and how to resolve it.

When your company hosts a website or web app online, whether it’s an individual dedicated server or a whole server cluster, you naturally expect to have uninterrupted access at all times. However, it’s possible that in rare circumstances, your server could accidentally block your IP and prevent you from connecting and using the service.

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Reading Time: 2 minutes

Troubleshooting website issues is a difficult task. You may not know where to start depending on your problems.

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Reading Time: 3 minutes

PHP is a programming language that can run with Apache or Microsoft IIS and works with your server to execute your website requests. Each PHP version gets active support for two years when reported bugs and security issues are fixed and shipped in regular point releases. In the third year, users only get critical security updates. Releases during this period are on an as-needed basis.

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Reading Time: 2 minutes

Having access to Ubuntu manual pages (man pages) on your server is an essential asset with which to be familiar. Most Linux-based OS distributions include the man command out of the box. In those cases, there is not much needed. On the other hand, installations that do not have man pages are just a quick command away from having them.

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Reading Time: 6 minutes

A web robot’s primary job is to crawl or scan websites and pages for information; they work tirelessly to collect data for search engines and other applications. For some, there is good reason to keep pages away from search engines. Whether you want to fine-tune access to your site or want to work on a development site without showing up on Google results, once implemented, the robots.txt file lets web crawlers and bots know what information they can collect.

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Reading Time: 6 minutes
WordPress logo

Let’s face it. At some point, while running your WordPress site, you will run into issues and errors and may ultimately have to ask yourself, How Do I Fix My WordPress Site?

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Reading Time: 4 minutes

What is a Hosts File?

The hosts file is a local plain text file that maps servers or hostnames to IP addresses. This file has been in use since the time of ARPANET. It was the original method to resolve hostnames to a specific IP address. The hosts file is usually the first process in the domain name resolution procedure. Here is an example of a hosts file entry.

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How to Solve the VSFTPD 500 OOPS Error

Posted on by J. Mays | Updated:
Reading Time: 2 minutes

In this article, we discuss how to remedy the following error message in VSFTPD.

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How to Upgrade Ubuntu 16.04 to Ubuntu 18.04

Posted on by Justin Palmer | Updated:
Reading Time: 6 minutes

If you are still using Ubuntu version 16.04, you may want to consider updating to the latest Long Term Support release, version 18.04. In this post, we will cover what a Long Term Support release is and why you would want to use it. You will also learn the significant changes between 16.04 and 18.04. Last, but not least, you will also learn how to upgrade your dedicated server from Ubuntu 16.04 to Ubuntu 18.04.

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Reading Time: < 1 minute

When updating from Ubuntu 16.04 to 18.04, we used the following command as one of the steps to update to the newer version. 

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