How to Use the Mail Queue Manager in WHM

Reading Time: 3 minutes

The Mail Queue Manager feature in WHM allows you to view, delete, and attempt to deliver queued emails that have not yet left the server. It can be a handy tool for diagnosing a variety of issues with mail deliverability, such as spotting signs of a compromised account sending spam from the server.

Accessing Mail Queue Manager in WHM

If you are unfamiliar with how to access WebHost Manager (WHM), you can take a look at our article Getting Started with WHM.

Once logged into WHM, you can navigate to the Mail Queue Manager page by inputting the text “mail queue” into the search box above the left menu, then click the Mail Queue Manager option:

mail queue manager link in WHM

Searching for Queued Emails

From the Mail Queue Manager main page you will see a section for searching through these queued emails. You can input either a Sender, Recipient, or Message ID (a unique identifier the mail server gives each email sent and received) to filter through the queued messages.

Once you input a search for one of these options, select the corresponding option from the Select Query dropdown menu next to the text box: Search Sender, Search Recipient, or Search Message ID.

You can also select No Filter if you do not want to restrict the search to one of these specific options.

The search filter also includes a section to select a particular time frame by entering a Start Date and End Date. This will filter the search results down to emails that fall within this time frame. Please note: WHM only retains this data for 10 days, so email outside of that time frame will not be included in the search results.

Once you’ve input the text to search, and selected the filter options, click the Run Report button.

Below is an example of a search for all messages in which the sender of the email matches “”:

mail queue search screenshot

Viewing Queued Emails

To view an email currently in the queue, under the Actions column, click the magnifying glass icon:

example of email in the mail queue

This will display the email’s simple headers, text content, and provide you with options to delete the email, attempt delivery, download the email in .eml format (which you can open in mail client applications such as Microsoft Outlook), or view the email’s extended headers and control data:

example of email header detail in the mail queue

Delivering Queued Emails

As shown above, you can view a specific email and click Deliver Message Now to attempt delivery of the message. You can also select messages from the main page of the Mail Queue Manager and click Deliver Selected:

detailed view of the mail queue

The option Deliver All will attempt to send out all emails currently in the queue.

Deleting Queued Emails

To delete an email currently in the queue, you can view a specific email using the instructions above and then click Delete Message.
Multiple emails can be deleted from the queue using the main page of the Mail Queue Manager. You can either select each email you’d like to remove and then click Delete Selected, or you can remove all queued emails by clicking Delete All.

Unfreezing Frozen Queued Emails

You may see emails listed as Frozen under the Status column. These are emails that failed to deliver after multiple attempts, so in order to help the queue continue to run efficiently, the system will ‘freeze’ these emails. To unfreeze an email, you can click the second icon under actions:

frozen email in the mail queue

Once unfrozen, the email will attempt to send during the next queue run. Forcing a delivery attempt of a frozen email will also unfreeze the selected email.

Multiple frozen emails in the queue may indicate an issue that requires further investigation, such as a remote mail server blocking the mail transaction.

For more information on diagnosing email deliverability issues, you can take a look at our article entitled Troubleshooting: RBLs and Email Delivery Problems (Rejected Email Messages).

An Intro to React JS

Reading Time: 6 minutes

In our modern world of smartphones and apps, it is more important than ever to have a fast, responsive website that impresses your visitors. Created by the development team at Facebook, ReactJS is a JavaScript ‘framework’ or method of building web pages and apps that can ‘react’ to user interaction and external changes. ReactJS does this by way of components that can refresh themselves and their contents without a page reload. Better still, these components are modular. This concept means they can be coded quickly (called ‘hacking’ in the ReactJs community) and reused easily between projects.

While programming React JavaScript code is outside the scope of this tutorial, we are happy to help you and your development team hit the ground running by creating a development environment. Our focus is on getting the official ReactJS tutorial example running on a Liquid Web WHM/cPanel Virtual Private Server or VPS. Servers built on our VPS platform work well as development/testing servers and can be easily created. Feel free to spin one up to follow along with me today!

A dedicated server may provide more stability for your application over the long term once development has been completed. If your application is HIPAA related, you will need a dedicated server with HIPAA compliance. The differences between the VPS and Dedicated Server platforms can be found in our Knowledge Base article. Addtionally, ReactJS can also be installed on our Plesk, Windows, and Ubuntu platforms. Let’s get started!

Install NodeJS

First, we will need to install the latest version of NodeJS; This application allows our JavaScript files to import (or reference) each other, share global variables, access advanced command-line arguments, install additional modules and more.

At the time of writing, the latest version of NodeJS is 11.X Always use the most up-to-date software to ensure the stability and safety of your applications. Today we will be downloading and installing the latest version.

First, we log into our terminal and set up the NodeSource repository :

curl  -sL | bash -

Next, we install NodeJS and its dependencies :

yum  install  -y nodejs  gcc-c++ make

To verify the installation and check the version, we run :

node --version

Install Serve

ReactJS Apps can be served by Apache or by the lightweight “Serve” application. Serve can run alongside Apache/Nginx accomplished by running Serve on an alternate port.

To install Serve globally, we run the following command :

npm install -g serve

In this tutorial, we will be running this application on a newly created cPanel account. but it can also run on any existing account. Our cPanel username in this example is ‘react’, and our development folder meant to house our source code will be named ‘dev’. This dev folder will sit our cPanel account’s root folder (/home/react/dev). A folder can be created via File Manager or FTP, but in this example, we are doing this via the command line :

mkdir /home/react/dev/

Install ReactJS

Our next step is to use the application ‘create-react-app’ command to build the framework and install the necessary prerequisites. No need to worry about updating ‘create-react-app’, this application updates automatically when run.

This command requires a path to build properly. In our example we are running the following to build in our dev folder.

npx create-react-app /home/react/dev

The create-react-app process can take a few minutes, but it will keep you updated of progress like so :

When completed, you’ll see an overview of some important development commands and a warm welcome into the ReactJS Community.

The create-react-app script generated the above files for us with default content. With that, you and your developers can begin the development process.

Three main components of a ReactJS application are:

  • .html files; These provide the structure to your app.
  • .css files; These contain the styling for your app content.
  • .js or Javascript Files; These provide app functionality.

Run ReactJS Default Application

While Liquid Web Support is not able to assist with code-related issues, in this tutorial, we will be going a step further by launching the default application. Finally, we’ll be reviewing and launching the ReactJS ‘tic-tac-toe game’ tutorial application.

First, let’s confirm that ReactJS is running by building the default application. We want to be in the command line and our working folder.

cd /home/react/dev/Run the following code to have React build the default package contents.

npm  run build

There are a few options here, by default if we use ‘Serve’ it will use port 5000;  This is run by calling the following :

serve -s build

You may notice the error regarding ‘xsel’. That application is used to copy from command line to a Linux Desktop Environment or GUI (Gnome, KDE, Mate among others). In our case, our Linux server is not using a Desktop Environment, so we do not need nor could we use the xsel library so we’ll ignore the error.

Viewing ReactJS Default App

To have our app available to the outside world, we will need to ensure that port 5000 is open in the firewall; Though this port is not open by default we can adjust that easily;

We are looking for the section called ‘Opening and Closing Ports in the Firewall’. Once implemented, you’ll see the default ReactJS application running in the browser. We do not own the domain ‘’ so we will need to adjust our /etc/hosts file locally on our workstation. More information on editing your /etc/hosts files can be found here.

If you own your domain and your site’s DNS ‘A’ Record pointing to the Liquid Web server IP this should also be visible to you. The default ReactJS screen looks like this if everything is configured and running properly.

Run ReactJS

It is possible to run ReactJS applications over the typical Apache or Nginx ports; Please note, running ReactJS with Serve over port 80 means Apache or Nginx would need to be disabled. If the primary focus of your server is to handle this application, Apache can be disabled server-wide. Serve is a very lightweight application and works very well. If you do not have another service running on port 80; The following command will start ‘Serve’ on port 80.

PORT=80 serve -s build

The above can be adjusted to a different port as well. In this way, multiple ReactJS applications can be run on the same domain. In addition to this, Apache can serve your ReactJS application as static content. To do so, we would need to copy the contents of our application’s /build folder to the desired location within the directory configured for web delivery.

In our case, we will be copying /home/react/dev/build to /home/react/public_html. This can be done on the command line with :

cp -r  /home/react/dev/build  /home/react/public_html

Depending on how you built the application package, you may need to adjust the permissions of your files. In our case, the ownership of these files was set to ‘root’. In response to this, we are changing the ownership to ‘react’.

In this example, we are going to be adjusting all files in the public_html folder to be owned by the user ‘react’ with the following command :

chown  -R react.  /home/react/dev/public_html/*

To have Apache serve the above, we are going to be adjusting the .htaccess configuration in our project.

vim /home/react/public_html/.htaccess

With our text editor, we are going to be adding the following :

Options -MultiViews
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^ index.html [QSA,L]

If everything is configured correctly, you should now see the contents of your application as delivered by the Apache service when visiting your site. You now know the basics of how to get the default ReactJS environment running on a Liquid Web Linux WHM/cPanel VPS Server!

Example ReactJS Application

We are going one step further here by going over a tutorial. This tutorial goes over every aspect of getting started with ReactJS with great detail into programming some components needed to get a running tic-tac-toe game. We advise going line by line through the code as well as the documentation. With this knowledge, you can build your own application. The best source for ReactJS syntax and concepts can be found in their documentation. Feel free to take your time going through these examples and documentation; There is a lot to go through, but you can start small and build your way up. Today we are going to copy the contents of the Final Code to see how they run on our Liquid Web Server.

There are multiple ways to adjust the contents of index.html, index.css, and index.jss files. While outside of the scope of this tutorial, you can use other command line text editing tools, FTP, cPanel ‘s File Manager tool, Git  and many more to edit files. In our case, we are using the cPanel File Manager’s Text Editor. A walkthrough of this interface and how to edit files can be found here.

First, we open the File Manager, navigate to the location of our file /home/react/dev/public/index.html, then we select the index.html file ( 1 ) and click“Edit” ( 2 )

We are going to be copy-pasting the code from CodePen into our server-side files.

Second, we do the same with /src/index.css.

Finally, we copy paste the contents of /src/index.js.

At the top of the index.js file, we add some needed code; This is necessary for referencing the React installation and our CSS files.

import React from 'react';
import ReactDOM from 'react-dom';
import './index.css';

With all three files copied over, we are going to rebuild our project. To rebuild, we will go back to our development folder and rerun our build script. With that, we can test by serving our new build with our serve script. By visiting we see our tic-tac-toe game live on our Liquid Web server!

In conclusion, we went over what ReactJS offers developers, installed ReactJS along with customization. WIth the official documentation, you now have all you need to build out your dream application. We cannot wait to see what you have in mind!


The Best Settings for Configuring FastCGI (mod_fcgid)

Reading Time: 5 minutes

In our last tutorial, we showed you how to install Apache’s mod_fcgid and provided Linux scripts to assist in transitioning from mod_php. In this next section, we’ll be discussing how to configure a baseline setting for PHP optimization. Continue reading “The Best Settings for Configuring FastCGI (mod_fcgid)”

How to Install mod_fcgid on cPanel’s EasyApache 4 with CloudLinux

Reading Time: 6 minutes

When it comes to PHP execution, mod_fcgid (also called FCGI) is one of the heavyweight contenders. There are a few rival handlers, like PHP-FPM or mod_lsapi, which come close to matching its execution speed, but they generally leave something to be desired when it comes to fine-tuning and resource consumption. FCGI is built for speed and includes a myriad of Apache directives that can be leveraged for resource regulation.

This article will cover installing mod_fcgid followed by basic configuration in a separate article. The article applies to any cPanel servers running the following operating systems:

The article will not cover EasyApache 3 (EA3). Due to the End-of-Fife (EOL) status of EA3, it is imperative that any systems running EA3 upgrade to EA4 as soon as possible. To avoid conflicts, upgrading to EA4 should be handled as an entirely separate procedure from installing mod_fcgid. If you need assistance with upgrading from EA3 to EA4, please feel free to contact our support team. If you’re running a Liquid Web Fully Managed cPanel server, our team will perform the entire upgrade procedure for you.

Expectations: Downtime & Performance

Downtime – Please plan ahead of time as this operation may cause downtime. While installing an Apache module and enabling a baseline configuration should only require an Apache restart, there may be unforeseen circumstances that require troubleshooting. This can lead to sites becoming unresponsive and/or slow.

Always plan for more downtime than expected and always have a reversion plan. Allot extra time for troubleshooting, testing, and reverting all changes if necessary.

Performance – While FCGI provides superior PHP execution time, it is not a blanket fix for performance. For server optimization there will be an adjustment period for configuration tweaking.This period can take hours to weeks as it must account for the unique caveats with the specific server hardware, software, traffic habits, and many other unpredictable variables.

Optimization is an ongoing, perceptual process. There is no one-size-fits-all optimized configuration. Traffic & resource usages continually change over time on all servers. Periodic evaluation and configuration adjustment are necessary to stay ahead of the curve.


Installation of mod_fcgid

The following steps should be followed as close to the examples as possible. Things will vary slightly depending on CentOS/CloudLinux versions, and a few other factors. The article will denote the differences where they are expected.

Step 1) [su_highlight background="#3ac6eb"]Liquid Web Servers Only[/su_highlight] Disable Mod_Zeus & Other EA3 Modules

Older Liquid Web cPanel servers with EasyApache 3 who upgraded to EA4 may find residual configs on the system that can cause conflicts in the Apache configuration. This step will help make sure these older configs are disabled. The following sed one-liner will take care of disabling the inclusion line for these modules. These modules are stored in the /usr/local/lp/configs/httpd/conf.d/ directory. This directory is typically mentioned in the /etc/apache2/conf.d/includes/post_virtualhost_global.conf config file. The sed code looks for and comments out the specific include statement for this file.

sed -i -e 's/[^#]+\(Include [/]usr[/]local[/]lp[/]configs[/]httpd[/]\)/#\1/g' /etc/apache2/conf.d/includes/post_virtualhost_global.conf

To confirm the change, print the contents of the post_virtualhost_global.conf file using cat:

cat /etc/apache2/conf.d/includes/post_virtualhost_global.conf

The output should be blank or have a commented out inclusion line like below:

#Include /usr/local/lp/configs/httpd/conf.d/*.conf

Step 2) Disable Litespeed

FCGI is not compatible with Litespeed, which uses its own mod_lsapi module to process PHP using lsphp. Disabling Litespeed in this way does not remove it from the server; it merely enables Apache as the default web server.

/usr/local/lsws/admin/misc/ apache

Step 3) Install mod_fcgid

The following yum command will install the necessary module:

yum install ea-apache24-mod_fcgid -y

Once completed, confirm Apache has the fcgid_module loaded:

httpd -M | grep expires\|version\|fcgid

Example output:

fcgid_module (shared)

Step 4) [su_highlight background="#3ac6eb"]CloudLinux Only[/su_highlight] Configure CageFS Map for FCGI

The following snippet will create the necessary directories needed by mod_fcgid to execute correctly. It will then add those directory entries into the /etc/cagefs/ file, allowing user-level access to said directories from within their caged environment. It finally forces cagefs to remount all user directories for access to the new directory on all sites.

mkdir -p /var/run/mod_fcgid /usr/share/cagefs-skeleton/var/run/mod_fcgid /run/mod_fcgid
cp -p /etc/cagefs/{,.lwbak.$(date +%F_%H%M%S)}
cat <<EOF>>/etc/cagefs/
cagefsctl -M

Step 5) [OPTIONAL] Remove Unnecessary Writable Permission

Due to security restrictions, any website files or directories with group-writable or other-writable permissions will be denied and a 500 Internal Server Error will be displayed. The following awk one-liner uses the find command to search all DocumentRoot directories configured on the server. It is advised to run this process in a screen session as it may take an hour or more depending on the size of the file system in question. The code takes care to use nice and ionice commands to run the process as a low priority so there will be minimal impact on server load or disk I/O. All changed files and their previous permissions are recorded in the /var/log/fixperms.log file.

Step 5a) Create & Attach to a Screen Session

screen -dmS fixperms; screen -x fixperms

Step 5b) Run the One-Liner

nice -n 15 ionice -c2 -n7 awk '/DocumentRoot/{DR[$NF]=$NF}END{for (e in DR) {x="find \""e"\" \\( -type f -or -type d \\) -and -perm /g+w,o+w -printf \"%M %y %m %p\\n\" -exec chmod g-w,o-w {} +"; while(x|getline) {print $0;print strftime("%F %T %Z"),$0 >> "/var/log/fixperms.log"} close(x)}}' /etc/apache2/conf/httpd.confExit screen by holding CTRL/CMD then pressing A, then D.


Step 6) [OPTIONAL] Disable mod_php Directives in .htaccess Files

Another common caveat when switching to FCGI is that any existing mod_php related directives inside any .htaccess file are not compatible with mod_fcgid and will cause the site to throw a 500 Internal Server Error. So these entries need to be located and disabled or removed.  The following awk one-liner checks all configured DocumentRoot directories for .htaccess files, and if they contain a php_value or php_admin_value entry, it will disable by commentting the line out. First, an in-place backup is created of the original file. The backup is named .htaccess.bak.YYYY-MM-DD_HHMMSS. All changed files and their previous permissions are logged in the /var/log/fixhtaccess.log file.

Step 6a) Create & Attach to a Screen Session

screen -dmS fixhtaccess; screen -x fixhtaccess

Step 6b) Run the One-Liner

nice -n 15 ionice -c2 -n7 awk '/DocumentRoot/{DR[$NF]=$NF}END{for (e in DR) { x="find "e" -name .htaccess -exec grep -iEl \"^([^#]*php_(admin_)?value)\" {} +"; s="sed -i.bak.$(date +%F_%H%M%S) \047s/^\\([^#]*php_\\(admin_\\)\\?value\\)/#\\1/gi\047 2>&1";
while(x|getline) {print $0; print s,$0; print strftime("%F %T %Z"),s,$0 >> "/var/log/fixhtaccess.log"; while(s" "$0|getline y) { print y; print strftime("%F %T %Z"),y >> "/var/log/fixhtaccess.log" } close(s" "$0)} close(x)}}' /etc/apache2/conf/httpd.conf

Step 7) Rebuild Apache Config (Troubleshoot Any Errors)

The following command checks the system httpd.conf file for syntax error and if none are found, runs the cPanel httpd.conf rebuild script. Fix any syntax errors, until a clean rebuild is completed without error.

httpd -t && /scripts/rebuildhttpdconf

Step 8) [su_highlight background="#3ac6eb"]CloudLinux ONLY[/su_highlight] Setup PHP Selector

The PHP Selector feature of CloudLinux is only compatible with the inherit PHP versions in the cPanel MultiPHP Manager interface. All sites should be using the inherited version of PHP or PHP Selector will not function for that site. This only applies to CloudLinux servers.

Step 8a) Force All Sites to Use Inherited Version of PHP in MultiPHP Selector

The following command uses cPanel’s whmapi1 system to force all sites onto the inherited version of PHP in MultiPHP Manager.

/usr/sbin/whmapi1 php_get_vhost_versions | awk  -F'[: ]+' '$2~/vhost/{x="/usr/sbin/whmapi1 php_set_vhost_versions version=inherit vhost-0="$3;print x;system(x);close(x)}'

Step 8b) Disable MultiPHP Manager & MultiPHP INI Editor

The following uses the cPanel whmapi1 system to add MultiPHP Manager/INI Editor to the disabled features list.

/usr/sbin/whmapi1 update_featurelist featurelist=disabled multiphp=1 multiphp_ini_editor=1 ; /usr/sbin/whmapi1 update_featurelist featurelist=disabled multiphp_ini_editor=1

Step 9) Switch All PHP Handlers over to FCGI

The following will convert all installed PHP Handlers to using FCGI. These handlers are viewalbe through the Handlers tab of WHM’s MultiPHP Manager interface or by running the cPanel rebuild_phpconf script.

/usr/local/cpanel/bin/rebuild_phpconf --current | awk 'NR>1{x="/usr/local/cpanel/bin/rebuild_phpconf --"$1"=fcgi"; print x; system(x);

To confirm the changes, run:

/usr/local/cpanel/bin/rebuild_phpconf --current

Example Output:

DEFAULT PHP: ea-php71
ea-php54 SAPI: fcgi
ea-php55 SAPI: fcgi
ea-php56 SAPI: fcgi
ea-php70 SAPI: fcgi
ea-php71 SAPI: fcgi
ea-php72 SAPI: fcgi

Step 10) Perform a Full Stop & Restart of Apache

The following script will stop Apache (gracefully if possible), and kill any unresponsive Apache & PHP processes before starting the Apache service again. It will also verify the Apache configuration syntax and will only perform the restart procedure if the syntax returns ok. This technique is handy as it is common for Apache processes to get stuck from time to time on busy servers.  This snippet deals with those scenarios after performing the humane stop request first.

httpd -t && (/scripts/restartsrv_apache stop; sleep 3; killall httpd php lsphp php-cgi; sleep 3; killall -9 httpd php lsphp php-cgi; /scripts/restartsrv_apache start) || echo Fix Apache Config and try again.

Toss this snippet into an alias called apache_rescue which you can add to your ~/.bashrc for easy access to this code. Below is a one-liner that will create this alias for you and load the modified profile in your current session. Once this alias is installed, it will always be available on that  server by typing apache_rescue.

cat <<'EOF'>>~/.bashrc && source ~/.bashrc
alias apache_rescue='httpd -t && (/scripts/restartsrv_apache stop; sleep 3; killall httpd php lsphp php-cgi; sleep 3; killall -9 httpd php lsphp php-cgi; /scripts/restartsrv_apache start) || echo Fix Apache Config and try again.'

This concludes our ten step process for installing mod_fcgid onto your cPanel system.  It’s recommended to adjust FCGI settings from their default settings. Tune into our next tutorial where we’ll be advising on how to optimize FCGI for various environments.

How to Configure and Deploy CloudLinux’s Node.js Selector

Reading Time: 5 minutes

Why Node.js for CloudLinux?

In the last few years, the stability and ease of use of Node.js has lead to heavy adoption in application development.  However, deploying and configuring a Node.js application to work with cPanel presents a number of hurdles. CloudLinux’s recently released Node.js Selector is a great solution that includes a graphical interface to make deployment go more smoothly. To use this utility, you will need to have CloudLinux installed along with the LVE Manager plugin. In this configuration, your Node.js application will also benefit from the resource usage monitoring that comes with the CloudLinux LVE Manager. Continue reading “How to Configure and Deploy CloudLinux’s Node.js Selector”

Enabling Let’s Encrypt for AutoSSL on WHM based Servers

Reading Time: 2 minutes

With the recent release of cPanel & WHM version 58 there has been the addition of an AutoSSL feature, this tool can be used to automatically provide Domain Validated SSLs for domains on your WHM & cPanel servers.

Initially this feature was released with support provided for only cPanel (powered by Comodo) based SSL certificates, with the plans to support more providers as things progressed. As of now, cPanel & WHM servers running version 58.0.17, and above, can now also use Let’s Encrypt as an SSL provider. More information on Let’s Encrypt can be found here. Continue reading “Enabling Let’s Encrypt for AutoSSL on WHM based Servers”

MySQL Performance: Converting MySQL to MariaDB

Reading Time: 16 minutes

As we explored in our previous article of our MySQL Perfomance Series: MySQL vs. MariaDB there are very few downsides to using MariaDB over standard MySQL. Our high-availbility MariaDBs have proven itself to be a worthy successor with easily migitated drawbacks.  As the last article in our series we will focus on upgrading to various MySQL and MariaDB version on the following servers:

CentOS 6/7

Ubuntu 14.04/16.04

Continue reading “MySQL Performance: Converting MySQL to MariaDB”

VPS Server Space/Disk Quota

Reading Time: 5 minutes

The term “server space” refers to the amount of disk space that is available on your server’s hard disk drive. This space varies according to server type, hosting plan and possibly by additional services that are set up and available on your Liquid Web account. Continue reading “VPS Server Space/Disk Quota”