8 Tips to a Smooth Migration
A recent Liquid Web survey revealed that businesses are often held back from choosing a better hosting partner by the “what-if” situation when a migration presents. Nearly a quarter of consumers who decide not to switch to a new provider cited fear of the migration as the biggest reason for maintaining the status quo. Even if they believe that the new hosting provider would be better. Continue reading “The 8 Step Checklist to a better migration”
Step #1: Add or Edit the Email Account
Continue reading “How To Set up Email in Outlook 2016”
This tutorial will show you how to manage your suspended accounts page in WHM. This page is the one shown to a visitor when attempting to access a domain of a suspended account. The default page used for this is fairly generic and for some this may not be ideal. By customizing this page you can create a more personal experience for your suspended cPanel accounts. Continue reading “Managing your suspended page in WHM”
In this article we will cover the process of upgrading and downgrading a cPanel account in WHM. This can be an important feature when you need varying predefined resource limits for your accounts. When reselling hosting this is especially useful as it can be common for clients to need their resource quotas adjusted as their business and site grows in popularity. Continue reading “Change an Account Package in WHM”
In this article we will cover the basics of using the Multi-Account functions in WHM to adjust various settings or configurations for cPanel accounts. We will go over how multi-account functions can adjust: IP Addresses, Account Packages, and Account Terminations. Continue reading “Performing multi-account functions in WHM”
This article will show you how to create a default placeholder home page for your cPanel accounts. The ‘skeleton directory’ on linux based systems is a directory where default files and folders can be placed, upon creation of a new account these files will be duplicated into the new users folders.
- With WHM opened in your browser, type ‘skel’ into the search box(a), this will sort the menu options for you. Then find and click “Skeleton Directory”(b).
- On the Skeleton Directory page you will see the path to the default Skeleton directory. Below that you will find a short description of how this folder is used.
In most cases the WHM/cPanel skeleton directory can be found at: /root/cpanel3-skel
While unlikely, this folder may change in certain edge cases or potentially with WHM version changes.
- In order to utilize this folder you will first need to add files, or folders, to this directory via FTP. Once you’ve placed files, or folders, in this directory you can create a new cPanel account and these items will be copied in automatically.
By using the skeleton directory you can automate some default configurations to improve the experience of new customers or to prevent new domains from being indexed without any valid content.
The concept of a skeleton directory is so flexible that you don’t have to use FTP to use it. If you’re savvy with using command line then you can SSH into your server, navigate to your cPanel skeleton directory and create or add files manually.
This article will teach you how to create, modify and delete hosting package presets within WHM. While you can configure each option individually when setting up an account you may find yourself using the same handful of overall settings for a lot of your sites. By creating hosting packages you able to define preset packages with varying resources, making account creation that much quicker.
Create a new Package
- With WHM opened in your browser, type ‘package’ into the search box(a), this will sort the menu options for you. Then find and click “Add a Package”(b).
- Now on the “Add a Package” page you will enter the package name(a), fill out the resources(b) & settings options(c) desired and finally click “Add”.
- Upon clicking the Add button you will see a small confirmation box on the page.
Delete a Package
- With WHM opened in your browser, type ‘package’ into the search box, this will sort the menu options for you. Then find and click “Delete a Package”.
- On this page you will see a list of the packages on this server. Select the package(s) you’d like to remove and click the “Delete” button.
- Upon clicking delete you will see a confirmation page as follows:
Edit a Package
- With WHM opened in your browser, type ‘package’ into the search box, this will sort the menu options for you. Then find and click “Edit a Package”.
- On the “Edit a Package” page you will see a list similar to the previous functions, select the package you’d like to edit and click “Edit”.
- You will now see a screen similar to the page for creating a new package. You can adjust the Resource and Settings options as needed, then click “Save Changes”.
This article will cover the process of suspending a cPanel account in WHM. There are a number of reasons you may want to temporarily or permanently suspend an account. Examples being: non-payment, bandwidth overages, ToS violations, or hacked websites. The process for suspending and un-suspending accounts is nearly the same, you simply select a different button in the end.
- With WHM open (a) type ‘suspend’ into the search box, this will sort the menu options for you. Then (b) find and click “Manage Account Suspension”.
- On the “Manage Account Suspension” page you can select an account for suspension based on either the domain name or cPanel username.
Suspended accounts will appear highlighted in red.
- Once you’ve selected the account you’d like to Suspend or Unsuspend, click the respective button.
In this article we will briefly cover the basics of monitoring your server via WHM. By following this process you will learn how to find: service status, resource usage, and Apache stats.
- With WHM open in your web browser, (a) type “status” into the search box. This should sort the list to only a few items.
- Click “Service Status” from the list. This will open the service status page, here you can view the status of various services and server info.
If there is a problem the green checkmark icon will turn into a red ‘x’ icon.
- Now, with the same search, click “Apache Status” from the list. This will show you the current state of Apache on the server.
By following this tutorial you should now know how to monitor your Server’s overall status and the status of various services. As always for our Liquid Web customers the dedicated Sonar Monitoring™ team is monitoring your server 24/7.