The History tab in your Cloud Sites control panel provides a historical list of the accounts previous tasks and actions. Here you can review a history of completed tasks such as: account creation and removals, creating new websites, creating FTP users, removing account resources and more.
View Account History Data
To help you keep track of actions taken on your Cloud Sites account, the History tab gives you a historical view of past actions.
On the left side of this page you will see a Filter section. Here you will see a list of various categories and values you can use to filter your Account History page. You can filter out by: task status, task action, and task type.
In the main history list area you will find additional tools that assist you in sorting and filtering. You can use the drop down to filter out account history based on Client Accounts and search history by text. Here, you can also specify how many results to show per page, navigate pages and set sort criteria.
Here we demonstrate how these sorting and filtering actions can be done. First we start on the history page and by clicking the Error status filter we will only see tasks resulting in errors.
In this case the errors shown were caused because the liquidweb.name domain already has a DNS Zone created on the account this is associated with.
When you first log into your Liquid Web Cloud Sites control panel, you will by default be on the Websites tab. Here you see a list of the websites created and being managed through the interface. If you have not created a website on Cloud Sites yet, this section will be blank.
This first menu item on the Cloud Sites control panel is Websites. To see how to create a website on Cloud Sites, see our article Adding a Website to Cloud Sites. Continue reading “Cloud Sites Control Panel Overview”
With Cloud Sites, you can create client accounts for easy client management. These client accounts group your clients’ sites together, so you can quickly see which websites belong to which clients. You can even allow your clients access to a Cloud Sites control panel containing only their sites.
Creating a Client Account in Cloud Sites
- Log into your Cloud Sites account.
- In the top navigation menu, click on Accounts.
Continue reading “Creating Client Accounts in Cloud Sites”
The Usage tab in your Cloud Sites control panel provides information on the amount of bandwidth, disk space and database usage for your sites. Your Cloud Sites control panel includes 50GB of disk space and 500GB of bandwidth. You can log into your Liquid Web Cloud Sites account to view the current charges for additional space and bandwidth use.
View Resource Usage Data
To help you keep track of these metrics, the Usage tab gives you a breakdown of your usage so that you can adjust accordingly and avoid any issues.
Continue reading “Checking Resource Usage in Cloud Sites”
Once you have ordered Cloud Sites control panel it will be added to your Liquid Web account. From this point you can add websites to the control panel to begin developing and managing them on Cloud Sites.
Add a domain
- Once you’ve registered your domain using the steps in our article Registering a Domain Name (Main URL), navigate to your Cloud Sites control panel.
Continue reading “Adding a Website to Cloud Sites”
Common Site Migration Questions
Is There a Cost?
Most cPanel to cPanel or Plesk to Plesk migrations with root access on both servers typically do not incur a charge unless there are special circumstances or unforeseen complications arise.
Any other type of supported migration typically would be charged.
Our migrations team makes the determination on what, if any, charges could be required, based on the specific circumstances and any special considerations related to your servers.
How Long Does it Take?
Most migrations can be completed in a few days, but every migration is different and there are a number of factors that can either add to or reduce the amount of time involved. Among them:
- Server size and disk usage: The data on the affected account(s) must be copied over at the beginning of the process and later synced after you have had a chance to test the sites. Obviously, a small partition that’s only partially utilized could require only a few minutes to duplicate, while copying a full, extremely large partition could take a number of hours.
- Your availability: Once the data is initially copied over, you will need to edit your local computer’s hosts file and test the sites on the new server. We will respond to any issues you report, and work with you to resolve them as quickly as possible. There is no time limit on this phase, and the pace is entirely up to you. We will not proceed until you have signed off on the sites as they exist on the new server, and once you have, we then will schedule a final sync if possible and schedule the DNS switchover at a time of your choosing.
- DNS propagation: We do lower the Time To Live (TTL) on the sites early in the migration process (assuming we have access to the DNS records) in an effort to speed up propagation, and typically sites will be visible on the new server within a few hours, but it still can take up to 24-48 hours for DNS changes to fully propagate globally.
For Cloud Sites customers, new and old, logging into your Cloud Sites control panel is likely one of the first things you’ll want to know how to do. Using the control panel you can leverage the power of the Cloud Sites platform in a simple to use interface.
Logging into Cloud Sites control panel
- Open your web-browser to: https://www.liquidweb.com/
- Click ‘My Account’ in the top nav bar.
- Enter your username and password and click Login.
Assuming you provided the correct credentials you will see the dialog update.
- In the My Account dialog click the “Cloud Sites Control Panel” button.
You are now logged into the Cloud Sites control panel!
If you have any questions or concerns our Heroic Support® team is always here to assist. Please feel free to open a ticket, make a call, or start a chat!
The Manage interface is Liquid Web’s Account and Cloud Management Portal. From Manage it is possible to control your cloud servers and services, whether your deployment is one Storm® VPS (Virtual Private Server), or a combination of many Storm® Dedicated servers and other cloud services.
Manage will help you administer your private network, VPN (Virtual Private Network), CDN (Content Delivery Network), firewalls, upgrades, and much more!
- These instructions are intended specifically for logging into Liquid Web’s Account and Cloud Management Portal, called Manage.
Continue reading “How to Login to Manage”
In this article we will cover the process of upgrading and downgrading a cPanel account in WHM. This can be an important feature when you need varying predefined resource limits for your accounts. When reselling hosting this is especially useful as it can be common for clients to need their resource quotas adjusted as their business and site grows in popularity.
Upgrading and Downgrading an Account
For both upgrading and downgrading an account you will start the process the same way. You can get to this function through a few methods however we will use the ‘List Account’ page. To begin: