Using The One-Time Secret Tool In Manage

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In order for one of our clients to start using the ‘one time secret’ tool within manage, you will need to login to the Manage portal to get started. Typically, passwords are not meant to be shared. Unfortunately, sometimes you will need to share a password or other sensitive data with the support admin you are working with. Regrettably, trying to pass along individuals character over the phone can be frustrating, annoying, and overly time consuming, and more so when a password is long and if the phone has a bad connection.

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Upgrading from the Legacy Storm Private Network

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Note:
Please note that this article is considered legacy documentation.

The recently announced deprecation of the Legacy Storm Private Network has prompted several questions, the most frequent of which being: How to upgrade and am I affected? Fortunately this announcement only affects a handful of our thousands of clients, those being customers who started using the Private Networking back in 2013. If you’re not sure, you’re welcome to open a ticket and be certain.

Regarding the upgrade process, we’ve made that as easy as possible and accessible to anyone with access to the manage interface. This how-to will walk you through the steps you need to follow to get detach from the current implementation and get connected to the new, improved version.

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How to Configure Cyberduck for Use with Storm Object Storage

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Storm Object Storage delivers a durable, secure, highly available solution for storage needs of virtually any size. With object storage access occurs via API calls to the object storage cluster, which replaces the need to rely on additional servers for dedicated storage.

Here we use the client Cyberduck to interact with Storm Object Storage. Cyberduck is available for download from https://cyberduck.io/?l=en.

Pre-Flight Check
  • These instructions are intended specifically for configuring Cyberduck for use with Storm Object Storage.
  • I’ll be working from a Microsoft Windows 8 desktop with Cyberduck already installed.

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Adding IP Addresses to Your Server

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Liquid Web allows additional IP addresses to be added to your server for a minimal fee. Having multiple IP addresses on your server can be useful when needing to differentiate domains hosted on your server. With multiple IPs you can setup advanced firewall configurations, use different hostnames with reverse DNS and more.

In any case, if you need to add more IPs to your server LiquidWeb provides a simple process through our Manage interface. Continue reading “Adding IP Addresses to Your Server”

How To Order or Renew an SSL Certificate in Manage

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Pre-Flight Check

  • This article assumes that you wish to order an SSL certificate through your Manage customer dashboard, or renew a certificate which you previously ordered through Manage.
  • For new certificates (non-renewals), you will first need to obtain a Certificate Signing Request (CSR). If you prefer, you can easily generate a CSR through cPanel or Plesk.

Ordering an SSL Certificate in Manage

Log into your Manage dashboard at https://manage.liquidweb.com and click on the Create button at the top left, then select SSL Certificate from the list of options. Continue reading “How To Order or Renew an SSL Certificate in Manage”