8 Tips to a Smooth Migration
A recent Liquid Web survey revealed that businesses are often held back from choosing a better hosting partner by the “what-if” situation when a migration presents. Nearly a quarter of consumers who decide not to switch to a new provider cited fear of the migration as the biggest reason for maintaining the status quo. Even if they believe that the new hosting provider would be better. Continue reading “The 8 Step Checklist to a better migration”
If you ever need to upgrade the hardware on your Windows server, Liquid Web’s Windows team is happy to help you through the migration process. While it is not the most simple process, keeping in communication with our Heroic Support teams will help make things go smoothly. Before beginning a Windows server migration it’s a good idea to familiarize yourself with the overall process so you know what to expect.
Things to Consider
There are a few things to keep in mind when starting a migration. Review the items listed here to make sure you’re prepared for the process. Continue reading “What to expect for a Windows Server Migration?”
Common Site Migration FAQ
Is There a Cost?
All Linux migrations which are able to be performed by our internal migration team are included at no cost with your Fully Managed support. Fully supported migrations include cPanel to cPanel or Plesk to Plesk migrations with root access on both servers.
Some other types of migrations fall under our Best Effort umbrella, and may have a more limited scope, meaning we may not have access to or be able to collect certain information related to your site. We will discuss with you the breadth of migration we are able to offer with your request, based on the specific circumstances and any special considerations related to your servers.
In all instances, if you would like additional information for your particular case, please open a support request, and we would be happy to discuss your migration.
How Long Does it Take?
Most migrations can be completed in a few days, but every migration is different and there are a number of factors that can either add to or reduce the amount of time involved. Among them:
- Server size and disk usage: The data on the affected account(s) must be copied over at the beginning of the process and later synced after you have had a chance to test the sites. Obviously, a small partition that’s only partially utilized could require only a few minutes to duplicate, while copying a full, extremely large partition could take a number of hours.
- Your availability: Once the data is initially copied over, you will need to edit your local computer’s hosts file and test the sites on the new server. We will respond to any issues you report, and work with you to resolve them as quickly as possible. There is no time limit on this phase, and the pace is entirely up to you. We will not proceed until you have signed off on the sites as they exist on the new server, and once you have, we then will schedule a final sync if possible and schedule the DNS switchover at a time of your choosing.
- DNS propagation: We do lower the Time To Live (TTL) on the sites early in the migration process (assuming we have access to the DNS records) in an effort to speed up propagation, and typically sites will be visible on the new server within a few hours, but it still can take up to 24-48 hours for DNS changes to fully propagate globally.
As you might expect, most support requests on managed cPanel servers fall into a few basic categories. What you might be surprised to discover is that many common problems can be resolved by following a few simple steps.
None of the common cPanel support requests listed here are server-critical issues that require an experienced system administrator to troubleshoot and resolve, and we recognize that many of our customers are curious about their servers and actively engaged in learning more about cPanel server administration.
To that end, we’ve gathered together some of our Most Common Support Requests, and we’re sharing them with you here — along with their solutions.
Should you find yourself experiencing one of these common issues, you’ll know exactly what to expect when contacting our Heroic Support® team. And while you certainly are welcome to try to resolve the issue yourself, remember that we are here to assist you 24 hours a day, seven days a week, 365 days a year.
Most Common Support Requests
These articles should hold the answers to a number of common questions and, if you are so inclined, provide you with the tools and resources to resolve some non-critical issues on your own. And should you ever find yourself in need of assistance with any issue, please do not hesitate to contact Heroic Support®.
If you ever need to upgrade the hardware on your Windows server with the Plesk interface, Liquid Web’s Windows team is happy to help you through the migration. While it is not the most simple process you will ever be a part of, keeping in communication with our Heroic Support will make things go smoothly.
Continue reading “Plesk to Plesk Windows Migrations”