Once you have ordered Cloud Sites control panel it will be added to your Liquid Web account. From this point you can add websites to the control panel to begin developing and managing them on Cloud Sites.
Add a domain
- Once you’ve registered your domain using the steps in our article Registering a Domain Name (Main URL), navigate to your Cloud Sites control panel.
Continue reading “Adding a Website to Cloud Sites”
Common Site Migration FAQ
Is There a Cost?
All Linux migrations which are able to be performed by our internal migration team are included at no cost with your Fully Managed support. Fully supported migrations include cPanel to cPanel or Plesk to Plesk migrations with root access on both servers.
Some other types of migrations fall under our “beyond scope support” umbrella and may have a more limited scope, meaning we may not have access to or be able to collect certain information related to your site. We will discuss with you the breadth of migration we are able to offer with your request, based on the specific circumstances and any special considerations related to your servers.
In all instances, if you would like additional information for your particular case, please open a support request, and we would be happy to discuss your migration.
How Long Does it Take?
Most migrations can be completed in a few days, but every migration is different and there are a number of factors that can either add to or reduce the amount of time involved. Among them:
- Server size and disk usage: The data on the affected account(s) must be copied over at the beginning of the process and later synced after you have had a chance to test the sites. Obviously, a small partition that’s only partially utilized could require only a few minutes to duplicate, while copying a full, extremely large partition could take a number of hours.
- Your availability: Once the data is initially copied over, you will need to edit your local computer’s hosts file and test the sites on the new server. We will respond to any issues you report, and work with you to resolve them as quickly as possible. There is no time limit on this phase, and the pace is entirely up to you. We will not proceed until you have signed off on the sites as they exist on the new server, and once you have, we then will schedule a final sync if possible and schedule the DNS switchover at a time of your choosing.
- DNS propagation: We do lower the Time To Live (TTL) on the sites early in the migration process (assuming we have access to the DNS records) in an effort to speed up propagation, and typically sites will be visible on the new server within a few hours, but it still can take up to 24-48 hours for DNS changes to fully propagate globally.
For Cloud Sites customers, new and old, logging into your Cloud Sites control panel is likely one of the first things you’ll want to know how to do. Using the control panel you can leverage the power of the Cloud Sites platform in a simple to use interface.
Logging into Cloud Sites control panel
- Open your web-browser to: https://www.liquidweb.com/
- Click ‘My Account’ in the top nav bar.
- Enter your username and password and click Login.
Assuming you provided the correct credentials you will see the dialog update.
- In the My Account dialog click the “Cloud Sites Control Panel” button.
You are now logged into the Cloud Sites control panel!
If you have any questions or concerns our Heroic Support® team is always here to assist. Please feel free to open a ticket, make a call, or start a chat!
The Manage interface is Liquid Web’s Account and Cloud Management Portal. From Manage it is possible to control your cloud servers and services, whether your deployment is one Storm® VPS (Virtual Private Server), or a combination of many Storm® Dedicated servers and other cloud services.
Manage will help you administer your private network, VPN (Virtual Private Network), CDN (Content Delivery Network), firewalls, upgrades, and much more!
- These instructions are intended specifically for logging into Liquid Web’s Account and Cloud Management Portal, called Manage.
Continue reading “How to Login to Manage”
This tutorial will show you how to manage your suspended accounts page in WHM. This page is the one shown to a visitor when attempting to access a domain of a suspended account. The default page used for this is fairly generic and for some this may not be ideal. By customizing this page you can create a more personal experience for your suspended cPanel accounts. Continue reading “Managing your suspended page in WHM”
In this article we will cover the process of upgrading and downgrading a cPanel account in WHM. This can be an important feature when you need varying predefined resource limits for your accounts. When reselling hosting this is especially useful as it can be common for clients to need their resource quotas adjusted as their business and site grows in popularity. Continue reading “Change an Account Package in WHM”
In this article we will cover the basics of using the Multi-Account functions in WHM to adjust various settings or configurations for cPanel accounts. We will go over how multi-account functions can adjust: IP Addresses, Account Packages, and Account Terminations. Continue reading “Performing multi-account functions in WHM”
This article will show you how to create a default placeholder home page for your cPanel accounts. The ‘skeleton directory’ on linux based systems is a directory where default files and folders can be placed, upon creation of a new account these files will be duplicated into the new users folders. Continue reading “Managing your skeleton directory in WHM”
This article will teach you how to create, modify and delete hosting package presets within WHM. While you can configure each option individually when setting up an account you may find yourself using the same handful of overall settings for a lot of your sites. By creating hosting packages you able to define preset packages with varying resources, making account creation that much quicker. Continue reading “Managing your hosting packages in WHM”
This article will cover the process of suspending a cPanel account in WHM. There are a number of reasons you may want to temporarily or permanently suspend an account. Examples being: non-payment, bandwidth overages, ToS violations, or hacked websites. The process for suspending and un-suspending accounts is nearly the same, you simply select a different button in the end. Continue reading “Manage account suspensions in WHM”