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Category: Common Fixes

The Common Fixes category outlines the Knowledge Base articles and tutorials associated with information that can be located and utilized quickly to solve small, everyday problems a client may encounter.

How to Upgrade Ubuntu 16.04 to Ubuntu 18.04

Posted on by Justin Palmer | Updated:
Reading Time: 6 minutes

If you are still using Ubuntu version 16.04, you may want to consider updating to the latest Long Term Support release, version 18.04. In this post, we will cover what a Long Term Support release is and why you would want to use it. You will also learn the significant changes between 16.04 and 18.04. Last, but not least, you will also learn how to upgrade your dedicated server from Ubuntu 16.04 to Ubuntu 18.04.

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Reading Time: < 1 minute

When updating from Ubuntu 16.04 to 18.04, we used the following command as one of the steps to update to the newer version. 

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Reading Time: 2 minutes

What is an Apache Error?

An Apache error is a message generated by the Apache Web Server software and is usually a result of a coding issue or server misconfiguration. Apache errors may include Internal Server Error or 403 Forbidden messages. They can range from minor, easily fixed errors to more serious ones that may require support from a system administrator. Therefore, understanding the causes of Apache errors helps take the necessary steps to resolve the issue.

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Reading Time: 3 minutes

Have you run into the cPanel error seen below in WHM where it prevents you from adding more cPanel accounts? It states that you have exceeded the total number of accounts allowed by your license. If so, this tutorial will demonstrate how you can increase the quantity of available accounts from within your Manage interface.

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How to Enable an EPEL repository

Posted on by David Singer | Updated:
Reading Time: 3 minutes

The EPEL repository is an additional package repository that provides easy access to install packages for commonly used software. This repo was created because Fedora contributors wanted to use Fedora packages they maintain on RHEL and other compatible distributions.

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Reading Time: 2 minutes

There will be many times when you will need to optimize all images in a site media library. If you are familiar with using WP-CLI, then there is a very handy package which can be installed. The package is called “image-optimize” and it will simplify the process of getting your images ready for web hosting.

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Reading Time: 4 minutes

The Mail Queue Manager feature in WHM allows you to view, delete, and attempt to deliver queued emails that have not yet left the server. It can be a handy tool for diagnosing a variety of issues with mail deliverability, such as spotting signs of a compromised account sending spam from the server.

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How To List Users in CentOS 7

Posted on by Alex Gorzen | Updated:
Reading Time: 3 minutes

Adding a user in CentOS is a common task for most Linux admins. Users have unique username’s and occasionally you may wonder if a username is in use or need other details about the user (like their group ID). We’ll show you how to see a list of users after logging into your Liquid Web CentOS 7 server. Once you've logged in via SSH, you'll be able to run the commands below and get the information you need. Let’s get started!

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Reading Time: 6 minutes

With the shortage of available address space in IPv4, IPs are becoming increasingly difficult to come by, and in some cases, increasingly expensive. However, in most instances, this is not a drawback. Servers are perfectly capable of hosting multiple websites on one IP address, as they have for years.

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Reading Time: 2 minutes

You may find the “can’t resolve hostname” or “temporary failure in name resolution” error when using retrieval command like wget, cURL, ping or nslookup. There are many reasons why these commands can cause an error, including file corruption.  For the sake of brevity, we look towards commonalities between these commands to solve the issue.

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