How to Set a Default Address in cPanel

Posted on by Ronald Caldwell | Updated:
Reading Time: 3 minutes

Emails received by your domain are not always directed to existing email addresses. Messages sent to invalid or non-existent addresses typically get forwarded to the default address. With cPanel, you can set a default address to receive such emails and define how they are handled.

This tutorial walks through how to set a default address in cPanel.


  • A server running cPanel.
  • Login credentials for cPanel.
Those getting started with cPanel can use our guide to Log into cPanel for the first time.

How to Set a Default Address in cPanel

2. Under the Email section, click Default Address.

3. By default, cPanel discards the email, and the sender receives a failed message that no such user exists. Setting up a Default Address solves this problem.

4. To add an email address, click the radio button next to Forward to Email Address and enter it in the text box.

5. If necessary, click Advanced Options.

6. Selecting Forward to your system account sends the messages to the system email account. The Pipe to a Program option forwards messages to a program you define in the textbox. Setting the option to Discard deletes the emails without an error message and is not recommended.

Once you complete the desired fields, click Change.

7. The changes are confirmed.

Wrapping Up

Following these steps on how to set a default address in cPanel ensures invalid emails are forwarded to the appropriate address. Advanced options make sure messages are handled according to your specific requirements.

Liquid Web’s dedicated hosting options offer cPanel for those who need it. Contact our sales team today to get started.

The cPanel tutorial series continues with How to Set Up an Autoresponder in cPanel.

Avatar for Ronald Caldwell

About the Author: Ronald Caldwell

Ron is a Technical Writer at Liquid Web working with the Marketing team. He has 9+ years of experience in Technology. He obtained an Associate of Science in Computer Science from Prairie State College in 2015. He is happily married to his high school sweetheart and lives in Michigan with her and their children.

Latest Articles

Innovative armor — exploring ThreatDown’s impact on cyber defense

Read Article

Using a Cloudflare Argo Tunnel with load balancing

Read Article

Controlling PHP settings with a custom php.ini file

Read Article

Linux dos2unix command syntax — removing hidden Windows characters from files

Read Article

Change cPanel password from WebHost Manager (WHM)

Read Article