How to Configure Cyberduck for Use with Storm Object Storage

Storm Object Storage delivers a durable, secure, highly available solution for storage needs of virtually any size. With object storage access occurs via API calls to the object storage cluster, which replaces the need to rely on additional servers for dedicated storage.

Here we use the client Cyberduck to interact with Storm Object Storage. Cyberduck is available for download from https://cyberduck.io/?l=en.

Pre-Flight Check
  • These instructions are intended specifically for configuring Cyberduck for use with Storm Object Storage.
  • I’ll be working from a Microsoft Windows 8 desktop with Cyberduck already installed.

Continue reading “How to Configure Cyberduck for Use with Storm Object Storage”

Log In to Storm VPN using ShrewVPN on Windows 8, 8.1 & 10


Using a VPN connection to manage your server can have a handful of benefits. Generally the most important benefit to using a VPN is security. When you connect to the Storm VPN your internet traffic to the Liquid Web network will be encrypted.

Your computer will be connecting to your server using a local VPN IP address. If your home IP is blocked you can still use your VPN connection to access the server. It’s important to note that Storm VPN connections cannot be used to access servers outside Liquid Web’s network.
Continue reading “Log In to Storm VPN using ShrewVPN on Windows 8, 8.1 & 10”

How To Generate and Renew Let’s Encrypt SSL Certificates in Plesk 12.5

Let’s Encrypt is a free, automated, and open certificate authority from the Internet Security Research Group (ISRG). It enables anyone to install a free trusted SSL certificate on their website and benefit from the enhanced security an encrypted connection provides. Unlike a self-signed SSL certificate, which also is free and secure (but not verified), a Let’s Encrypt certificate is recognized as fully verified and will display the padlock icon in the address bar of modern browsers.

Beginning with version 12.5, Plesk provides access to both a plugin which interfaces with the Let’s Encrypt CLI client and an extension for use within Plesk. Please note that Plesk’s support for Let’s Encrypt applies to some Linux distributions as well as Windows, and while these instructions may also apply to a Linux server running CentOS 6 or higher, additional configuration beyond the scope of this article may be necessary. Continue reading “How To Generate and Renew Let’s Encrypt SSL Certificates in Plesk 12.5”

How to Generate a CSR and Install an SSL in Plesk

Pre-Flight Check

  • This article is specifically intended for generating a Certificate Signing Request and installing a standard SSL certificate on a Windows server running Plesk.
  • We’ll walk through ordering the SSL via Liquid Web’s Manage interface, but you can use the CSR you generate in Plesk to purchase an SSL from the vendor of your choice.
  • If your Windows server is running Plesk 12.5 or higher, you can check out our tutorial on Using Let’s Encrypt SSL Certificates with Plesk 12.5.

Step #1: Generate a Certificate Signing Request in Plesk

  1. Log into Plesk.
  2. Select Domains from the main menu and click on the domain name to access its settings page.
  3. Click on SSL Certificates to bring up the SSL certificate page:

    WinPleskSSL1

  4. Now click the blue Add SSL Certificate button:

    WinPleskSSL2

  5. Fill out the request form and then press the Request button:

    WinPleskSSL3

    While the fields are self-explanatory, pay special attention to these three required fields:

    • Certificate name: This is how the certificate will be displayed in Plesk. To make it easier to identify later, you’ll likely want to use the domain name.
    • Domain name: If you want your SSL certificate to cover the domain with and without the “www”, you must enter the “www” version here.
      • A certificate for www.yourdomainname.com will cover both yourdomainname.com and www.yourdomainname.com.
      • A certificate for yourdomainname.com will only apply to yourdomainname.com.
    • Email: Plesk will email the CSR and details to this address, although we will walk through retrieving the CSR directly from Plesk in the next step.
  6. Upon submitting the form, you’ll be redirected to the domain’s SSL Certificates page. Click on the certificate name (“Sample” in this example) to return to the certificates page, where you’ll be able to copy the CSR:

    WinPleskSSL4

  7. On the SSL Certificates page for the domain, scroll down to the section labeled CSR, and copy all the text contained in that field:

    WinPleskSSL5

    Important: Leave this window up, as you will return to it once you have ordered and obtained the certificate. You will paste the certificate into the Upload the certificate as text field just above the CSR section on this same page.

Step #2: Order the SSL Certificate in Manage

  1. In a new browser window or tab, log into your Liquid Web Manage dashboard.
  2. Click on the Create button near the top left of the page and select SSL Certificate:

    WinPleskSSL6

  3. On the Order an SSL Certificate page, paste the CSR you copied from Plesk into the Certificate Signing Request (CSR) field.

    WinPleskSSL7

    The CSR Details section will populate with the information you entered in Plesk.

    • Review the CSR details. If you need to correct any errors, go back to Step One and re-generate the CSR.
    • Select the length of time for which you’d like the certificate to be valid.
    • Select a Verification Method. Typically you will want to leave this set to “Automatic”.
    • Click the Purchase SSL Certificate button to order the certificate and have it charged to your card on file.

Step #3: Verify and Obtain your SSL Certificate

  1. Your SSL certificate is accessible from your Manage dashboard.
    • Click on Overview in the left menu of your Manage dashboard.
    • Click on SSL Certificates under the Services section.
    • Click the [ + ] button next to the domain name to expand the window.
    • Click the Dashboard button to access the SSL dashboard.
  2. If automatic verification was successful, you will see a green button next to Verified in the Status column. If automatic verification failed, follow the instructions for verifying the SSL via DNS record, HTML meta tag, or email at Installing an SSL Certificate.
  3. Once the certificate status is displayed as Verified, click the link labeled X509 Certificate to pop up a window containing the certificate. You will need to copy the contents of the certificate in that popup before returning to your Plesk browser window or tab.
    Important: Leave this window up, as you may need to return to it to copy and paste the Intermediate Bundle from this screen into the CA Certificate field in Plesk.

    WinPleskSSL8

Step #4: Install the SSL Certificate in Plesk

  1. Now return to the Plesk browser window or tab you left open in Step #1, and paste the certificate into the Upload the certificate as text field just above the CSR.

    If the CA certificate does not fill in automatically, you will need to copy the Intermediate Bundle from the Manage browser window or tab you left open in Step #3 into the CA certificate field.

    WinPleskSSL9

  2. Now click the Upload Certificate button to add the certificate.

Step #5: Configure the Domain to Use SSL

Now that the SSL certificate is uploaded, all that remains is to enable SSL support for the domain.

  1. In the Plesk menu, click on Websites & Domains.
  2. Click on the domain name.
  3. Click on Hosting Settings.
  4. Scroll down to the Security section, select the certificate to use and check the box next to SSL support.

    WinPleskSSL9

 

Plesk to Plesk Windows Migrations

If you ever need to upgrade the hardware on your Windows server with the Plesk interface, Liquid Web’s Windows team is happy to help you through the migration. While it is not the most simple process you will ever be a part of, keeping in communication with our Heroic Support will make things go smoothly.

Continue reading “Plesk to Plesk Windows Migrations”

How To: Log In To a Cisco VPN on Windows

A Virtual Private Network (VPN) can be extremely useful when administering your servers, which is why Liquid Web offers Cisco VPNs with our firewalls. Logging in to the device can vary among operating systems. Here are some instructions for logging into a VPN from Windows systems:
Continue reading “How To: Log In To a Cisco VPN on Windows”

How To View Full E-Mail Headers

Full email message headers provide invaluable information when trying to track down a problem. Just a few of the items included in the headers are:

  • The server from which an incoming email originated
  • The actual address from which the message was sent
  • The message’s intended recipient
  • Whether the message was accepted or rejected by the recipient’s mail server
  • If the recipient’s mail server rejected the message, the reason for that rejection
  • Any messages returned by the mail server

This guide will show you how to view full headers in several popular email clients and web services. Once the full headers are in view, you can copy and paste them for your own reference or to include them when contacting Heroic Support®.

Mozilla Thunderbird

  • Open the message in its own window by double clicking on it in the list of messages.
  • In the menu bar, select View, then Headers, and click All.
  • Alternatively, you may be able to click on View followed by Message Source.

Mac OS X Mail

  • Open the message in its own window by double clicking on it in the list of messages.
  • In the menu bar, click on View, then Message, then All Headers (or Raw Source on older versions of Mail).

Outlook 2016, 2013, and 2010

  • Open the message in its own window by double clicking on it in the list of messages.
  • Click on the File tab.
  • In the File window, click Properties.
  • The Internet headers section contains the full email headers.

Windows Mail/Windows Live Mail

  • In the list of messages, right-click on the message in question and choose Properties.
  • In the Properties window, click on the Details tab.
  • The headers will be displayed in the section labeled Internet headers for this message.

Outlook.com Web Interface

  • Right-click on the message while viewing it in your inbox.
  • On the menu that appears, click on View Source.

Gmail Web Interface

  • Open the message by clicking on it in the list of messages.
  • Click on the More icon (the small downward-facing arrow next to the Reply button at the top right of the message).
  • On the menu that appears, click on Show original.

Yahoo Mail Web Interface

  • Open the message in question by clicking on it in the list of messages.
  • Under the More menu above the message, click on the link marked View Full Header.

Horde Webmail

  • Open the message by clicking on it in the list of messages.
  • Click on the link marked Show All Headers or, on newer versions of Horde, select View Source under Other Options in the preview pane. View Source also is available at the top-right of the full message view.

RoundCube Webmail

  • Open the message by double-clicking on it in the list of messages.
  • Click on the link marked Message Source. Newer versions of RoundCube have a downward-facing arrow that displays Toggle raw message headers when you move your mouse over it. The icon is at the bottom of the message header section, to the far right of the date field.

SquirrelMail Webmail

  • Open the message by clicking on it in the list of messages.
  • Click on the link marked View Full Header in the Options section at the top of the message.