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client onboarding

3 Simple Steps To Improve Your Client Onboarding Process

Jennifer Bourn, of BournCreative, defines client onboarding as the process in which new clients are better equipped with knowledge, understanding, and the tools needed to be a good client. Onboarding new clients is a lot like onboarding new employees. For example, when you welcome new team members in your agency, you shouldn’t need to discuss […]