Tag

agency-client relationship

Managing Client Conflicts

While proactive client management can mitigate most project obstacles and hurdles, and clear communication can practically eliminate client confusion and uncertainty, it’s nearly impossible to avoid all client conflict. It’s inevitable that sticky situations, disagreements, and the resulting tough conversations are going to happen at some point, so it’s best that you’re prepared to handle […]

12 Financial Tips For WordPress Agencies and Freelancers

One of the best statements I have ever heard from an entrepreneur about business and money is that “Money isn’t the most important thing, but it touches everything that is.” What it means is that money makes the world go ‘round. If you want to start a business, you need money for software, equipment, and […]

Choosing Between Shared IP vs Dedicated IP

In my last post, I started with a conversation about the general business impact of IP addresses, their purpose within internet business, and introduced shared IP vs dedicated IP addressing. In this article, we’ll continue these concepts while remaining focused on the business side of the operation. The conversation will center around the three core […]

13 Ways To Close More Sales And Get More Clients For Your WordPress Agency

Most designers and developers dislike everything about the sales process, but they love the end result: they get more clients. So while selling a prospect on how great you are may feel icky and uncomfortable, sales calls are a necessity if you want to stay in business. I’m one of those designers who doesn’t particularly […]

Top 4 Ways Your Agency Fails at Customer Retention

According to Jay Baer from Convince & Convert, half of this survey’s respondents admitted to having fired an agency in the past 24 months. Does that number shock you? If your agency has ever been fired from a client project, then you’re probably familiar with how volatile the client-agency relationship can be once things start […]