Tag

client relationships

Choosing Between Shared IP vs Dedicated IP

In my last post, I started with a conversation about the general business impact of IP addresses, their purpose within internet business, and introduced shared IP vs dedicated IP addressing. In this article, we’ll continue these concepts while remaining focused on the business side of the operation. The conversation will center around the three core […]

13 Ways To Close More Sales And Get More Clients For Your WordPress Agency

Most designers and developers dislike everything about the sales process, but they love the end result: they get more clients. So while selling a prospect on how great you are may feel icky and uncomfortable, sales calls are a necessity if you want to stay in business. I’m one of those designers who doesn’t particularly […]

Find the Best Clients by Building an Ideal Client Profile

When you’re first starting to work for your own clients it’s often the default to take any work that comes your way. You’ve got bills to pay and kids to feed. You want to keep shoes on your feet and food in your fridge. The thing is that you’re doing some clients a disservice by […]

4 Questions to Figure Out If You’re Talking to the Buyer or a Gatekeeper

While it can be flattering to be asked to quote on a project, it can also be a huge waste of time. When I started freelancing, I’d send a proposal as long as I figured that the person requesting it had blood flowing through their veins. This meant losing almost every proposal I sent, because […]

Crucial Client Retention Strategies to Grow your Business

Implementing client retention strategies prepares your business for growth, provides measurable long-term success, and allows you to have a deeper understanding of a brand without being an in-house employee. Importantly, it also provides you and your business with the stability and security to have a steady income. Combine this with attracting new high-quality clients and […]

Proven Ways to Attract New Clients

One of the things many business owners struggle with is getting new clients. It isn’t a secret that word-of-mouth referrals are the strongest way to build a business. I have gone from in-house to freelance, to now running a full-service boutique agency built on strong relationships and referrals. My current clients always recommend new leads that will […]

Top 4 Ways Your Agency Fails at Customer Retention

According to Jay Baer from Convince & Convert, half of this survey’s respondents admitted to having fired an agency in the past 24 months. Does that number shock you? If your agency has ever been fired from a client project, then you’re probably familiar with how volatile the client-agency relationship can be once things start […]