Tag

client relationships

4 Questions to Figure Out If You’re Talking to the Buyer or a Gatekeeper

While it can be flattering to be asked to quote on a project, it can also be a huge waste of time. When I started freelancing, I’d send a proposal as long as I figured that the person requesting it had blood flowing through their veins. This meant losing almost every proposal I sent, because […]

Crucial Client Retention Strategies to Grow your Business

Implementing client retention strategies prepares your business for growth, provides measurable long-term success, and allows you to have a deeper understanding of a brand without being an in-house employee. Importantly, it also provides you and your business with the stability and security to have a steady income. Combine this with attracting new high-quality clients and […]

Proven Ways to Attract New Clients

One of the things many business owners struggle with is getting new clients. It isn’t a secret that word-of-mouth referrals are the strongest way to build a business. I have gone from in-house to freelance, to now running a full-service boutique agency built on strong relationships and referrals. My current clients always recommend new leads that will […]

Top 4 Ways Your Agency Fails at Customer Retention

According to Jay Baer from Convince & Convert, half of this survey’s respondents admitted to having fired an agency in the past 24 months. Does that number shock you? If your agency has ever been fired from a client project, then you’re probably familiar with how volatile the client-agency relationship can be once things start […]