Tag

customer onboarding

Find the Best Clients by Building an Ideal Client Profile

When you’re first starting to work for your own clients it’s often the default to take any work that comes your way. You’ve got bills to pay and kids to feed. You want to keep shoes on your feet and food in your fridge. The thing is that you’re doing some clients a disservice by […]

Lifecycle Emails: How to Make More Money & Engage Customers

Lifecycle emails can make eCommerce stores more successful. Not only do they boost store profits, but they allow you to build relationships with customers. It’s a simple strategy a lot of stores are doing—just buy anything online and see what kind of email you get. But not a lot of stores are doing it well. […]

Meet a Helpful Human – Matthew Matson

Liquid Web is home to the Most Helpful Humans in Hosting. And we wouldn’t be able to make this claim without the men and women that work behind the scenes to ensure your hosting is fast, reliable and highly available. Meet a Helpful Human from Liquid Web: Meet Matthew AKA Matson. He works on our […]

3 Simple Steps To Improve Your Client Onboarding Process

Jennifer Bourn, of BournCreative, defines client onboarding as the process in which new clients are better equipped with knowledge, understanding, and the tools needed to be a good client. Onboarding new clients is a lot like onboarding new employees. For example, when you welcome new team members in your agency, you shouldn’t need to discuss […]