Tag

customer satisfaction

Find the Best Clients by Building an Ideal Client Profile

When you’re first starting to work for your own clients it’s often the default to take any work that comes your way. You’ve got bills to pay and kids to feed. You want to keep shoes on your feet and food in your fridge. The thing is that you’re doing some clients a disservice by […]

Lifecycle Emails: How to Make More Money & Engage Customers

Lifecycle emails can make eCommerce stores more successful. Not only do they boost store profits, but they allow you to build relationships with customers. It’s a simple strategy a lot of stores are doing—just buy anything online and see what kind of email you get. But not a lot of stores are doing it well. […]

Heartbleed Retrospective By The Numbers

When news about the Heartbleed vulnerability broke a few weeks ago, the online community panicked. At Liquid Web, however, we quickly assessed the threat, updated our customers and began a comprehensive effort to patch affected servers. Through our actions customers are safe from Heartbleed now, but the online community is still feeling the effects of […]