Jennifer Bourn, of BournCreative, defines client onboarding as the process in which new clients are better equipped with knowledge, understanding, and the tools needed to be a good client. Onboarding new clients is a lot like onboarding new employees. For example, when you welcome new team members in your agency, you shouldn’t need to discuss […]
I’ve the opportunity to work as a developer, business owner, freelancer, business partner, and both a salaried and hourly employee across a handful of development companies. I’ve seen and been part of many situations where a service-based business takes a stab at developing products – sometimes with great success, while others died a long, slow, […]
Credibility counts. When your business has it, it says that your customers can believe what you say and trust you to deliver on your promises. In the increasingly competitive business of web design and digital marketing, it can mean the difference between failure and success for your company. Your credibility will not only help you […]
It’s no secret how popular WordPress is and for good reason. Given that, you probably spend a significant part of your workweek building WordPress sites for clients – but are you doing everything you can to make sure those sites are SEO ready? If you’re ignoring search engine optimization best practices, like those in our […]
Are you a digital agency, designer, or developer? Well, we’ve got something we’d like to share with you: our new blog, Anchor.
Advice for people trying to lose weight is often to track everything that they eat and enter it into a diary. When people do this they are often surprised how many extra calories they eat – that mid-morning latte, that extra chocolate or glass of wine. It all adds up and can be the reason […]
Would you like it if your potential clients reached out to you instead of you cold calling them? Well, who wouldn’t!? It doesn’t matter whether you’re a consultant or run a full-blown agency, your situation is not ideal if all (or most of) your work comes through cold calling. Not only do cold pitches mean […]
If you’re looking for a way to help your clients stand out and attract/engage users, then it’s time you added cinemagraphs to your clients’ branding strategies. Cinemagraphs are static images that contain one subtle and seamless motion that have seen a lot of use in big brand advertising over the last year. Their attractive and […]