Tag

ecommerce

Which Customer Retention Metrics Do I Need To Measure Customer Loyalty?

Loyalty is practically its own form of currency, especially for eCommerce stores. When customers are loyal to your store, they offer greater customer lifetime value (CLV) which in turn, generates more revenue for your business. If you want your eCommerce store to be as successful as possible (and who doesn’t?), measuring customer loyalty with key […]

How Can I Improve My Customer Service and CRO For My eCommerce Store?

With more shoppers moving online, eCommerce customer experience is becoming a more complex and critical part of acquiring and retaining customers. According to HubSpot, 80% of consumers say they would stop doing business with a company because of poor customer experience. And by 2020, a Walker study estimates that customer experience will dethrone product and […]

How a Multi-Vendor Marketplace Helps You Start Making Money Without Physical Products

Why are so many aspiring entrepreneurs investigating business models like dropshipping and multi-vendor markets as options for opening online stores? Convenience. As the owner of a multi-vendor marketplace, you can make money selling products without touching a single piece of inventory, without packing a single box. It seems too good to be true, but sites […]

Return Policy Template Examples for Small eCommerce Businesses

TheraSpecs is an online eyewear vendor that makes tinted sunglasses designed to relieve the effects of migraines. Recently, facing a sharp spike in return rates, the company decided to extend their 45-day free trial. “Even at 45 days, we found that customers who were on the fence were more likely to return their glasses because […]

Ten Ways Databases Run Your Life

You might not realize it, but databases are everywhere. Whether or not you know very much about them, their effect on our daily lives is extensive. From weather applications to the movies you watch online, databases are responsible for many of the services we utilize daily. We have collected a few of the more well-known […]

How to Start a Dropship T-Shirt Business With WooCommerce

If you’ve ever had trouble shutting your middle dresser drawer, then you know that people like T-shirts. Whether you’re a lifestyle blogger, a musician, or just a designer with a vision, you’ve probably given some thought to making and selling your own. T-shirts are a great promotion for your brand, in addition to being a […]

eCommerce Automation: How to Make Bots Work Your Online Store

You can automate your eCommerce or WooCommerce store and save a lot of time and sanity. Let the bots do it. Rather than being impersonal or expensive, simple automations can be personalized and easy. It’s well within reach of the average eCommerce shop. In the recent How to Use eCommerce Automations for Your Store webinar […]