Adding a Mailbox in Premium Business Email and Hosted Exchange

1. Log into your Premium Business Email.
2. From the Email Hosting Home page, click on the Mailboxes link. 
3. Click on the Add Mailbox button in the Email Accounts home page. 
4. In the General tab, fill out the users first and last name, this will populate the Display Name. If you want their name to display differently in the company directory, you can enter a different display name. Next, enter the username (email address) and password.

   Note:

   The Display Name will not change the email address for the user, if you want to create an alias please see our article Creating an Alias in Premium Business Email.

   

5. You can manage the directories they are visible to in the Directory Services section. Make them visible to your company directory or Hosted Exchange address list by checking the box next to the directory.

Adding Contact Information

The second tab is Contact Info, and just like it sounds, it houses all the information to contact the user. Enter their name, organization, department, mailing address and phone numbers.

Note:

One section to point out in this tab, is the Custom ID. This section allows you to choose and enter a custom name or number to tie the mailbox to external systems and allow for you to search for the user by their ID.

Hosted Exchange

1. Log into your Email control panel.
2. Click on the Mailboxes link in the Hosted Exchange section.
   
3. This will take you to the Email Accounts tab, click Add Mailbox.
   
4. In the General tab, fill out the user’s first and last name, this will populate the Display Name. If you want their name to display differently in the company directory, you can enter a different display name. Next, enter the username (email address) and password.

   Warning:

   Make sure your users go in and change their passwords after the mailbox is created.

   

5. Select the size of the mailbox by using the slider on the right-hand side of the User Details section.
   

Adding Contact Information

The second tab is Contact Info, and just like it sounds, it houses all the information to contact the user. Enter their name, organization, department, mailing address and phone numbers.

Note:

One section to point out in this tab, is the Custom ID. This section allows you to choose and enter a custom name or number to tie the mailbox to external systems and allow for you to search for the user by their ID.