COVID-19 Response

We’re Here to Help.

During this time of need, we're donating to No Kid Hungry for every new order.
Liquid Web Family of Brands COVID-19 Response

Our world has changed, and we know that you — like us — are focused on your families, your employees, and your customers.

A message from our CEO, Jim Geiger: These are remarkable times and we’re focused on doing the right thing and doing it as best as we can. We continue to keep our customers and our employees at the forefront of our decision making. And, we continue to work as though your business depends on us.

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As we continue to adapt to the evolving crisis, we've seen remote work become the norm, and online channels become increasingly essential to helping us all stay informed, remain connected, and conduct business that might have been done in person just a few weeks ago.

For our Dedicated, Cloud Dedicated, Cloud VPS and Cloud Sites customers:

We don’t want you worried about extra costs associated with any increase in traffic to your site (or app), so we’re announcing that starting March 15th through May 31st, 2020 we won’t be charging for bandwidth overages that might occur based on your Liquid web plan.

Should your account incur overage charges for bandwidth, simply open a ticket or call our Billing team and we’ll issue you a credit to cover those charges.

We understand that this environment is causing some businesses to re-evaluate their hosted infrastructures to ensure they can continue operating effectively. As always, our teams are here to help you navigate those changes.

Here are some services that could provide you with valuable support as your business moves online.

Additional VPN Capacity

[Dedicated Servers | Cloud VPS & Cloud Dedicated]

If your teams connect to your Liquid Web infrastructure, you may need to add or upgrade your VPN package to accommodate a higher number of users.

Content Delivery Networks (CDN)

As your traffic increases, you might consider a CDN to more efficiently distribute your content across the globe.

Additional Security Services

We offer monthly vulnerability scans of your Liquid Web hosting to prevent compromises from online threats (use code 05MPLBNS to get your first 3 months free).

High Availability Solutions

When the resources of a single server aren’t enough, we can help engineer a load balanced multi-server solution to keep your projects running smoothly.

Premium Business Email

You may need to upgrade your email to provide anywhere access for your employees.

Content and Commerce

If you need to move content or commerce online, consider Managed WordPress and Managed WooCommerce solutions that include value-added features that help you stand up a store or site (use code ONEWEB to receive a month free on the Spark Managed WordPress and Starter Managed WooCommerce plan).