Our world has changed, and we know that you — like us — are focused on your families, your employees, and your customers.
A message from our CEO, Jim Geiger: These are remarkable times and we’re focused on doing the right thing and doing it as best as we can. We continue to keep our customers and our employees at the forefront of our decision making. And, we continue to work as though your business depends on us.
As we continue to adapt to the evolving crisis, we've seen remote work become the norm, and online channels become increasingly essential to helping us all stay informed, remain connected, and conduct business that might have been done in person just a few weeks ago.
For our Dedicated, Cloud Dedicated, Cloud VPS and Cloud Sites customers:
We don’t want you worried about extra costs associated with any increase in traffic to your site (or app), so we’re announcing that starting March 15th through May 31st, 2020 we won’t be charging for bandwidth overages that might occur based on your Liquid web plan.
Should your account incur overage charges for bandwidth, simply open a ticket or call our Billing team and we’ll issue you a credit to cover those charges.
We understand that this environment is causing some businesses to re-evaluate their hosted infrastructures to ensure they can continue operating effectively. As always, our teams are here to help you navigate those changes.
Here are some services that could provide you with valuable support as your business moves online.
Content and Commerce
If you need to move content or commerce online, consider Managed WordPress and Managed WooCommerce solutions that include value-added features that help you stand up a store or site (use code ONEWEB to receive a month free on the Spark Managed WordPress and Starter Managed WooCommerce plan).