Company (Business) Name Change – What Is the Process to Make the Name Change?

We understand that your business name may evolve over time. This could be the result of a merger with another business unit, or the business may break off as an independent group. Or, the company name is changed to address a new focus area or strategy for the business. This is a normal part of doing business, so we want to share the process to properly update a name change in your Cloud Sites account.

The link below provides instructions on which documents are needed and how to complete them:

https://www.rackspace.com/knowledge_center/article/change-account-information

Note: The Cloud Sites primary username will remain the same. The primary username is a unique identifier within our system so it will remain the same even though the Account Name change is processed. (If you require a new username, a new account would need to be opened and contents migrated.)