How to Protect Your E-commerce Site From Cyber Attacks

Protect Your E-Commerce Business from Cyber Attacks
Small or medium sized e-commerce business are among the most targeted by cyber attacks. In fact, three out of every five cyber attacks are targeted at SMBs – and 38% of attacks in 2015 were e-commerce breaches. When you combine those two statistics, it paints a bleak future for e-commerce businesses – one full of security breaches and angry customers. If you need proof of the potential backlash of security breaches, look no further than either eBay’s or Home Depot’s major hacks in 2014. Those companies quickly learned that if you’re not protecting your customers’ data, then you can expect loss of customer trust, revenue, and brand tarnishment.

However, when it comes to protecting your business from cyber attacks, there is no lack of things to keep track of. Just the sheer amount of attack types and vectors is enough to intimidate the conscientious business owner. In order to better protect your business, make sure your team is educated on the most common types of attacks that might affect your business. Armed with this knowledge, your team can take further steps to protect your customers’ private data. Continue reading “How to Protect Your E-commerce Site From Cyber Attacks”

Hosting Provider & Customer Saved from Dangerous Security Exploit

Customer Saved from Dangerous Joomla ExploitSecurity exploits and threats to your website are everywhere – and while you might think your business isn’t big enough or important enough to be a target, you’re undoubtedly wrong. The nature of modern day attacks are such that hackers comb the Internet using automated scripts or bots looking for vulnerable websites. According to the 2016 Internet Security Threat Report by Symantec, over 430 million unique pieces of malware were discovered in 2015 – up by 36% from the year prior. In addition, a new vulnerability was discovered each week on average and 75% of legitimate websites have unpatched vulnerabilities!

The only protection against the wide variety of cyber attacks and regularly-discovered vulnerabilities is with vigorous anti-spam and anti-virus software, server hardening, secure access, and constant vigilance. One customer of ours, Scott Neader of QTH.com, realized the benefit of Liquid Web’s tough security provisions when a dangerous Joomla exploit was discovered in December 2015. As a hosting provider with thousands of customers, he was especially grateful for the protection from Liquid Web’s ServerSecure product. Continue reading “Hosting Provider & Customer Saved from Dangerous Security Exploit”

Expensive Data Loss Be Damned – Backups Saved the Day

Backups Saved the Day - A Case StudyThe importance of data backup is one of those things that we all agree with, but don’t always act on. After all, backups are one of the best ways to protect your business from expensive data loss and unplanned downtime – a phenomenon that costs businesses over $1.7 trillion dollars annually. However, not every business has a complete backup and recovery plan in place – either due to time or cost required to set one up. At Liquid Web, we firmly believe in the importance of data backup, but we are constantly encountering customers with little to no backups for their business.

With that in mind, I have for you today a story of how backups saved one of our customers (we’ll call them Hardware-R-US) from losing everything. They counted themselves lucky that they had backups ready to go after finding themselves the victims of an attack. Hopefully by the end of this cautionary tale, you feel inspired to create a solid backup and recovery plan for your business. Continue reading “Expensive Data Loss Be Damned – Backups Saved the Day”

Thank You and Congratulations to Our Survey Winners!

Take a Liquid Web Survey, Win a Drone
We recently sent out a survey to a random selection of customers asking for feedback on our Heroic Support®. The feedback we received was incredibly illuminating and encouraging. THANK YOU! We’re excited to use this feedback to improve and plan our future initiatives.

Willing survey respondents were also entered to win one of five DJI Phantom 3 Drones, and now it’s time to announce the winners!

(Drumroll please! ……)

  • Sharon V.
  • Brian C.
  • Eric M.
  • Earik B.
  • Dennis A.

Congratulations! And thanks, again, to each of you who participated in our survey. We will be contacting each winner personally.

Be the First to Hear About Future Contests & Surveys – Subscribe Now!

Best VPS Hosting: Liquid Web Pummels Competition in Fastest VPS Report

Cloud Spectator Report Liquid Web Best VPS Hosting
New, third-party data has been released announcing that Liquid Web has the best VPS hosting when comparing LAMP stack performance! This new performance data shows that Liquid Web’s servers once again outpace equivalent servers at Rackspace, Amazon, and DigitalOcean.
Continue reading “Best VPS Hosting: Liquid Web Pummels Competition in Fastest VPS Report”

Announcing Managed WordPress Hosting From Liquid Web! (Find Us This Weekend At WordCamp US)

Liquid Web Booth at WordCamp US - Managed WordPress Hosting
If you’re planning on attending WordCamp US this weekend, you’ll be witness to the exciting launch of our Managed WordPress Hosting product! Don’t worry if you can’t make it to Pennsylvania to celebrate with us – we’ll be happy to celebrate with you virtually! However, if you do see us there, give us a shout!
Continue reading “Announcing Managed WordPress Hosting From Liquid Web! (Find Us This Weekend At WordCamp US)”

Web Hosting Reviews Site “HostingAdvice.com” Talks to Liquid Web About Heroic Support

Web Hosting Reviews Site “HostingAdvice.com” Talks to Liquid Web Marketing and Sales Directors About Heroic Support®
Toby Sembower of HostingAdvice.com recently reached out to Liquid Web’s Director of Marketing, Jason Grasshoff, and Director of Sales, Stefan Nava, to talk about Liquid Web’s legacy of Heroic Support® and our high-performing products, including managed windows and linux web hosting. The article thoroughly details how Liquid Web’s customer-centric focus has engendered strong word-of-mouth marketing that has helped us grow over the last 18 years.

As a privately-owned entity, the team can focus on customer needs and functionality requests, and then set about developing what isn’t already offered. “What makes our service sticky is the care we give to our customers,” Jason added. “They appreciate us, and we appreciate the trust they put in us.”

Read the full interview here!


5 Tips to Identify Dangerous Spam Emails

Spam. Nobody likes it, but everybody gets it. In the first quarter of 2015 spam comprised 59.2% of email traffic! Of course, it doesn’t just annoy the end user, it also interrupts business productivity. Worse, spam is a security risk; bringing with it any number of phishing or malware attacks. Because spam is plentiful and comes in many varieties designed to confuse and manipulate the recipient, it is important to first implement a powerful anti-spam system. However, remember that utilizing anti-spam software is only the minimum of what you can do to protect yourself. You should also educate yourself on how to recognize and handle suspicious emails. Paying attention to the following 5 tips to identify dangerous spam emails, before you open, click, download, or share data will go a long way toward protecting your data.
Continue reading “5 Tips to Identify Dangerous Spam Emails”