Tag

customer support

Windows Scope of Support

Your servers are a critical part of your business and must be available, 24/7/365, but you don’t always have the time to maintain servers, software, and networks. You chose Liquid Web so you could focus on your core business rather than the technology which makes it happen. Unfortunately, at times things go wrong and you […]

What Is Beyond Scope Support?

You need help, and we are here to provide it! It’s why we’re The Most Helpful Humans in Hosting (™). We offer world class support for our products and services. Like all businesses, we define our support to ensure all customers get the assistance they need at the price they can afford. We have several […]

Web Hosting Focused on You Stands Out in a Competitive World

Recently, T.C. Doyle, the Senior Content Director of Channel Brands at Penton Technology, interviewed our CEO, Jim Geiger, and CTO, Joe Oesterling, about how and why Liquid Web stands out in the web hosting industry. They discussed Liquid Web’s number one priority: to help web-dependent professionals, like yourself, find reliable web hosting with a friendly […]

Providing You Amazing Support with Red Hat Training

The ability to quickly reach a technician who can help solve your problems can’t be overvalued. That’s why we’ve been working with Red Hat Training and Certification to improve our customer support experience. We want make sure that every time you call our support line, you reached someone who is properly trained and can help […]

Press Release: Liquid Web Achieves Best-in-Class Net Promoter Score of 74

For Immediate Release Thursday, August 27th, 2015 Lansing, Mich – Liquid Web, a professional web hosting and managed cloud services company that provides virtual private servers (VPS), dedicated bare metal cloud servers, and a variety of dedicated server solutions and customizable hosting services to a global customer base, announced that its Net Promoter Score reached […]