Liquid Web vs. Media Temple

Posted on by Don Pepper

Considering VPS Hosting from Media Temple?

Considering Media Temple? Check out Liquid Web!Media Temple, perhaps best known for their shared hosting solutions, offers several Virtual Private Server plans for sites that require more resources or a fully isolated environment.

Like most other web hosts, Media Temple’s VPS plans are available in both managed and unmanaged varieties, but their definition of “Managed” may vary significantly. Media Temple’s Managed VPS offerings are priced in line with Fully Managed VPS plans at other hosts, but the limited number of included services and narrow scope of support may surprise you.

In fact, many of the things you might expect to be included in a “Managed” hosting plan, such as help installing an SSL certificate or plugin, customizing your server or optimizing its software — even the ability to ask questions about setting up your email or FTP client — require an upgrade to higher tier of support. In some cases, that upgrade alone could more than quadruple your monthly bill.

Liquid Web’s Fully Managed VPS solutions include everything you expect from a managed VPS, with hundreds of on-site server administrators, monitoring technicians, and solutions experts available 24/7/365 to answer any question or assist with any issue you may ever have — all at no extra charge.

Liquid Web vs. Media Temple:
Virtual Private Servers

Liquid Web is the world’s most loved hosting company for a reason. Our mission is to deliver the absolute best products, services, and support in the web hosting industry, and we strive to consistently exceed your expectations at every possible opportunity. In addition to support, our industry-leading VPS hosting solutions are independently verified by third-party testing to consistently outperform competitors. See for yourself how Liquid Web compares to Media Temple:

 

Liquid Web Logo

mediatemplelogo
Linux or Windows Operating Systems Yes No
Disk Space Included At Least 100 GB As Little As 30 GB
Bandwidth Included 5 TB
(Outbound; All Incoming is Free)		 As Little as 2 TB
Fully Managed Support
Included at No Extra Charge		 Yes No
Proactive Monitoring
Included at No Extra Charge		 Yes No
Malware Scans at No Extra Charge Yes No
Web Application Firewall Included on all Plans Yes No
Support for Third-Party SSLs Yes No
Support for Domain Name Changes or Transfers Yes No
Backups Included on All Plans Yes No
Support SLA Initial Response Guarantees of 59 Seconds or Less
for calls and chats, and
30 Minutes or Less
via email		 None
100% Network Uptime Guarantee Yes No
100% Power Uptime Guarantee Yes No
1,000% SLA Remedy Yes No

Nobody Includes More Than Liquid Web

Every Virtual Private Server at Liquid Web is engineered for peace of mind, with a full suite of performance, reliability, and security solutions included at no extra charge.

CloudFlare® CDN

CloudFlare CDN includedWe provide full management for one of the world’s most popular CDNs, and full support when your site is added to CloudFlare through our interface. CloudFlare will not only speed up your site, but also provide a further boost to security.

Built-in Backups

Built-in backupsLocal backups are always included at no extra charge. For an extra layer of backup protection, you can add our Guardian backup system, which uses replication, synchronization, and point-in-time snapshots.

Enhanced Security

Enhanced Security includedSecurity is paramount, which is why we include ServerSecure™ with every Fully Managed server. Your server will be protected by a range of proprietary security enhancements to block unwanted access and keep your data secure.

DDoS Attack Protection

DDoS Attack ProtectionWe provide free basic protection from small volumetric DDoS attacks with every server on our network. Best of all, it’s always on and ready to go. For larger and more sophisticated attacks, comprehensive protection and mitigation is available.

The World’s Most-Loved Hosting Company

Nobody delights customers more than Liquid Web. Our Net Promoter Score (NPS® ) of 74 puts us among the world’s most loved brands — and makes us No. 1 in the hosting industry. What makes us special? Our customers say it best:
“I’ve been with Liquid Web for a little over a year now and wouldn’t dream of switching to another company. I have 80+ sites hosted and there have been no severe outages that I can speak of. Liquid Web support is the BEST I’VE EVER SEEN. They are quick to respond and go out of their way to make sure all of my questions, concerns or problems are taken care of quickly and efficiently. I look forward to continue to grow with Liquid Web for years to come.”
— John Young

“I really appreciate you guys … This new client is a local community college. We’d been given access to their Google Analytics and knew that their hosting needs were going to be more than their current host (which they’re not happy with anyway). I recommended Liquid Web and worked with Christa Zisa to get a system configured for their needs. She was fantastic and took the time to write out detailed step by step instructions for the customer to use to set up an account (it’s a VPS, so we couldn’t just send them a quote). I’m insanely happy with Liquid Web for a range of reasons — this sort of attention is just one of them”
— Chris Basnight

Backed By World-Renowned Heroic Support®
and the Best Guarantees in the Industry

Liquid Web has more than 500 experienced administrators, engineers, and technicians — a third of them fully certified by Red Hat or Cisco — on-site and available to assist with any issue 24 hours a day, 7 days a week, 365 days per year. You’ll also find that our SLAs are the best in the industry: Initial Response Guarantees of 59 seconds or less by phone or LiveChat and 30 minutes or less by email. Should we ever fail to miss the mark on any of our guarantees, we’ll credit you 1,000% of the time we missed it by.
Heroic Promise
24/7 Heroic Support®
It’s easy to say you have the best support, but we have the numbers to back it up. Our Heroic Support® ranks No. 1 in customer satisfaction.
59-second Phone and Chat Initial Response Guarantee
59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.
30 Minute Email Initial Response Guarantee
30 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 30 minutes, guaranteed.
100 Percent Network Uptime Guarantee
100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.
100 Percent Power Uptime Guarantee
100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.
30 Minute Hardware Replacement Guarantee
30 Minute Hardware Replacement Guarantee
Any hardware exhibiting a fault will be replaced within 30 minutes of identifying the problem.

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