We have exciting news to share today. Liquid Web will be receiving a substantial investment from Madison Dearborn Partners, a leading private equity firm based in Chicago, to support our continued growth. Madison Dearborn is committed to helping us deliver great products to you and to maintaining our Heroic Support® service.
Concurrent with this investment, which we expect to complete over the summer, our founder and CEO, Matthew Hill, will step back from his CEO role and Jim Geiger, a seasoned technology executive and entrepreneur, will take over that role. He will complement our existing leadership team and also be joined by additional proven executives who, together, will guide Liquid Web in its next phase of growth.
We believe this investment is a great step forward for Liquid Web and our valued customers. The support and expertise of Jim, his team and Madison Dearborn will enable us to continue to deepen and expand our product offering and high level of customer service.
You will continue to see the same great quality of service as well as the development of some new top-level technological products and services on the horizon. These developments will complement our existing full suite of products, including the Storm® Platform, which provides Virtual Private Server (VPS) and dedicated Bare Metal server hosting, as well as a variety of dedicated server solutions and customizable hosting services, backed by rapid 24/7/365 support.
Our products and services will continue to be guaranteed by our industry-leading Heroic Promise Service Level Agreement (SLA), covering 59 second response times, 30 minute hardware replacement, and a 100% power and network uptime guarantee. We’re proud to serve over 30,000 clients worldwide in over 150 countries, and we hope to see even more finding their way to our superior support experience.
You can read more about the Madison Dearborn investment and our incoming CEO by reading our press release here: http://media.liquidweb.com/pr/05272015.pdf.
Thank you for your support. We recognize that you are integral to our success, and we look forward to being in touch with you in the future with more exciting news.