Network Services
Never Let Traffic Bring Your Servers Down
DDoS Protection
Looking to prevent a torrent of traffic from taking down your server? Or maybe you are expecting to be featured on Reddit? Look no further, we offer two excellent DDoS protection solutions to choose from!
Load Balancers
Are you out growing your infrastructure and looking for new ways to scale? Once you've scaled as much as you can vertically, maybe it's time to consider running multiple web-nodes behind a load balancer.
Protecting Your Server 24/7/365
Liquid Web knows that our customers take their web hosting seriously and expect quick, knowledgeable service from a team member that is familiar with their hosting needs.
With Liquid Web, you’ll have peace of mind that we’re on-site at our data centers 24/7/365, constantly monitoring your server. We’re available any time you need us, and guarantee that you’ll never have to wait more than 59 seconds for support by phone or Live Chat.
Choose your flavor of DDoS Protection
DDoS Protection for Your Site
In the event of an attack, CloudFlare®’s vast network acts as a buffer to insulate your site, absorbing the impact and automatically dropping malicious traffic. CloudFlare is easily added to any Liquid Web account, and can be configured, managed, and monitored directly from your server dashboard. In addition to providing protection from small- and medium-scale Layer 3/4 and Layer 7 attacks, CloudFlare implements a challenge system to help ensure that your site remains available to legitimate traffic — even during an attack.
DDoS Protection for Your Server
Distributed Denial of Service Attacks can have a significant impact on your company. Whether you’re a large enterprise, a small business, an e-commerce company or a government institution, if your website is Internet facing, it is a potential target. We include free, basic protection with every server — volumetric attacks from 250 Mbps to 2 Gbps in size are automatically mitigated. For comprehensive protection, we also offer two levels of service to detect and mitigate larger, more sophisticated, and sustained DDoS attacks.
Basic DDoS protection is included with every Liquid Web server. You don’t need to do anything to add the service, and there are no settings to configure: it’s always active and will automatically mitigate volumetric attacks between 250 Mbps to 2 Gbps in size. Because attacks continue to grow in both frequency and size (the average is now 4 Gbps), we offer enhanced protection for customers who need advanced mitigation services. Our optional levels of DDoS Attack Protection incorporate technologies from industry leaders to provide comprehensive mitigation of larger, sophisticated attacks.
Liquid Web DDoS Attack Protection
Standard |
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|---|---|
| Small Targeted Attacks |
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| Larger Targeted Attacks |
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| Very large, complex, or sustained attacks |
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| Layer 4 Attacks | Volumetric, up to 2 Gbps |
| Layer 7 Attacks |
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| Price | Free |
Advanced |
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| Small Targeted Attacks |
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| Larger Targeted Attacks |
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| Very large, complex, or sustained attacks |
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| Layer 4 Attacks | Volumetric, up to 10 Gbps |
| Layer 7 Attacks |
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| Price | $99/mo per Server |
| Order Now | |
Premium* |
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| Small Targeted Attacks |
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| Larger Targeted Attacks |
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| Very large, complex, or sustained attacks |
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| Layer 4 Attacks | Complete Protection |
| Layer 7 Attacks |
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| Price |
Starting at $499/mo per account |
| Order Now | |
| Protect Against |
Standard |
Advanced |
Premium* |
|---|---|---|---|
| Small Targeted Attacks |
|
|
|
| Larger Targeted Attacks |
|
|
|
| Very large, complex, or sustained attacks |
|
|
|
| Layer 4 Attacks | Volumetric, up to 2 Gbps | Volumetric, up to 10 Gbps | Complete Protection |
| Layer 7 Attacks |
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|
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| Price | Free | $99/mo per Server |
Starting at $499/mo per account |
| Order Now | Order Now |
* Not yet available in Phoenix or Amsterdam
How Our DDoS Attack Prevention Works
Once you sign up for DDoS Attack Prevention we begin monitoring all network traffic (not just web traffic, like other providers) to your server(s), at the border layer of our network, in real time. At this safe layer, we use analytics as well as our Threat Detection System to intelligently and proactively identify attacks before they reach any critical layer of your infrastructure. When detected, any malicious traffic is scrubbed and separated from all other traffic prior to being mitigated by countermeasures, tailored specifically to the type of attack we have identified. Our specialized hardware ensures that all legitimate traffic proceeds directly, unimpeded, to your server throughout the duration of the attack.
DDoS Attack Protection FAQ
DoS and DDoS attacks can vary dramatically in size from a few Megabits per second, to tens of Gigabits per second or larger.  The greater the size or volume of the attack, the greater the difficulty in preventing the attack from having a negative effect on the infrastructure that is being attacked. Liquid Web’s DDoS Attack Protection is sold in packages that provide peace of mind that Liquid Web will protect a subscribing customer's server from being negatively affected by an attack up-to the volume of subscription purchased.  If the attack exceeds the volume or size of protection purchased, Liquid Web reserves the right to null-route the traffic if the customer is unwilling or unable to purchase a DDoS Mitigation package large enough to stop the volume of attack that the customer is currently experiencing.
Liquid Web will make all efforts to work with the customer, explain all possible options, and act in accordance with the customer's wishes.  However, due to the significant negative impact DDoS attacks can have on Liquid Web’s general operations (as well as the the operations of other Liquid Web customers) Liquid Web reserves the right to protect its network against these threats.
When a customer is on a subscription but the attack is over quota, the following steps are taken:
- Liquid Web will email the customer and alert them that they are under attack and exceeding their quota.
- Liquid Web will advise customer that we are helping mitigate the issue as a courtesy because the customer is on a subscription plan. However, if the attack continues or increases we will need to explore other options.
If the attack continues or increases, the following actions are available:
- Upgrade to next level of protection
- Null route your traffic so it doesn’t affect other users
If an attack occurs and you do not have a DDoS Mitigation Subscription, the following steps are taken:
- Liquid Web will alert the customer to the existence and volume of attack that they are currently experiencing. In certain cases, the offending traffic may be Null Routed before the customer is contacted.
- Liquid Web will advise customers of their options as the DDoS Attack continues:
- Purchase a Liquid Web DDoS Attack Protection subscription.
- Do not add DDoS Mitigation service, potentially be Null Routed if attack continues
Liquid Web clients are prohibited from advertising, promoting or making claims related to services which are hosted upon infrastructure at Liquid Web. This limitation includes what is allowed to be stated on your website, to customers, in promotions and in advertising materials. This limitation applies to claims by the client which relate to services hosted by Liquid Web.
Liquid Web clients are prohibited from advertising, promoting or making claims related to DDoS Mitigation or any related service including, but not limited to, proxy protection, denial of service protection, denial of service mitigation or DDoS or DoS services.
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