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Liquid Web Knowledge Base

Knowledge Base


Plesk to Plesk Windows Migrations
Filed under: Technical Support

If you ever need to upgrade the hardware on your Windows server with the Plesk interface, Liquid Web’s Windows team is happy to help you through the migration. While it is not the most simple process you will ever be a part of, keeping in communication with our Heroic Support will make things go smoothly.

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Logging into Plesk
Filed under: Technical Support

One of the common questions new users have when they get a fully managed dedicated server is “How do I login to my control panel?” This article will show you how to login to your Plesk control panel. cPanel users should check out the article on logging into cPanel here.

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How To: Installing Software with Softaculous
Filed under: Technical Support

Softaculous is an easy to use one click installer, allowing you to install software packages on your Fully Managed Linux server quickly and easily backup and update these installs. While Softaculous is designed with ease of use in mind, it can be confusing to install software with Softaculous. The purpose of this article is to walk through installing a piece of software using Softaculous.

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What is Softaculous?
Filed under: Technical Support

The Softaculous auto-installer allows the installation of web applications with the click of a button. A wide variety of applications are available to be easily installed, including web portals, e-commerce solutions, content management systems, blogs, polls, forums and more. Softaculous can take over the installations of other auto-installers. Softaculous also has an easy-to-use backup feature, allowing for the backup of installations at anytime.

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Setting Alternate SMTP port in Plesk on Linux
Filed under: Technical Support

Getting Plesk to listen for SMTP connections on an alternate port is not that difficult to do. However unlike a cPanel environment, configuring Plesk to do so must be done outside of the control panel via the command line.

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Windows: Plesk Login Error: Unable to connect to pipe
Filed under: Technical Support

This article describes how to fix a Plesk on Windows login error displaying the symptoms below.
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Windows: Accessing Your Server with Remote Desktop
Filed under: Technical Support

This article explains how to use Remote Desktop to access your Windows server’s desktop from anywhere in the world.

Please note that this article pertains only to customers who have a Windows server hosted with Liquid Web. Customers with Linux servers can learn how to use SSH to access their server.

On a normal Windows computer you have a keyboard, monitor, and mouse that allow you to interact with the machine.  For Windows servers hosted on the Internet things are a bit different because your server could physically be thousands of miles away.  To access the desktop of an Internet-hosted server Microsoft has created a feature known as Remote Desktop.

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Locating phpmyAdmin in Plesk
Filed under: Technical Support

One of the tools most commonly used by systems administrator and wed designers is phmyAdmin.  The phpmyAdmin interface provides a web driven graphical interface that is used in manipulating and managing mysql databases.

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VPS Hosting Overview
Filed under: Billing + Manage

The middle tier of hosting options provided by Liquid Web are the Storm VPS packages (Virtual Private Server).  VPS packages are designed for sites with low to medium traffic, small web hosts or designers with a small number of websites, or as a staging or development environment for testing a new application. (more…)

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Restarting Services From the Command Line
Filed under: Technical Support

One of the more common tasks that needs to be done on live servers is restarting services(such as Apache, mail, ftp, and DNS). A few of the reasons for services needing to be restarted can vary from the service crashing, the load on the server being too high, or a restart to make a configuration change take affect.

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