Are These Common Server Problems Affecting Your Website?

Are These Common Server Problems Affecting Your Website?
From slow loading pages to a complete site crash, common server problems can spell disaster for your business. When clients cannot access your service, they quickly move on to the nearest competitor. Studies have shown that slow loading pages damage brand perception, increase page abandonment rates and can even leave users feeling physically stressed. Downtime is extremely expensive and can hurt your company’s reputation, and interruptions to the working day can reduce your employees’ overall productivity. If you want your business to perform well, you need to be able to count on your IT networks at all times. Continue reading “Are These Common Server Problems Affecting Your Website?”

Why Serious Businesses Monitor Web Service Availability

Why Serious Businesses Monitor Web Service Availability
Ensuring that a web service is always available is the key to making your business accessible to the right audience. When service is interrupted, it can harm business profits, functions, and public reputation. Research has found that for larger enterprises, 90% lose an average of over $100,000 USD for each hour of downtime. If you monitor web service availability as a standard practice, your business can address problems as they arise or to deploy preventative action before trouble even strikes. Companies who wish to be taken seriously online need to have something in place which prevents service downtime. A study found that poor web service is one of the top three negative influencers on potential consumers. Continue reading “Why Serious Businesses Monitor Web Service Availability”

These 3 Managed Hosting Benefits Add Huge Value to Your Website

Managed Hosting Benefits Add Value to Your Website
As an owner of a web agency, there is little to your craft you can’t handle. You’ve proven your domain knowledge, marketing prowess, client management, and leadership skills. You wear many hats and they all look exceptionally good on you. But, even if you can do it all – should you? Running a digital agency, you may feel that managing websites and applications is entirely your domain and should remain in your scope of work. However, the latest and greatest managed hosting benefits can provide services to your business that will strengthen your competitive advantage.

More likely than not, you contribute the most value to your business when you are building and improving your client’s online strategy and designing sites that wow them – not in the office overseeing maintenance to your server and juggling hosting issues. So why not empty your plate? You are going to run yourself thin if you continue to try to manage the many moving and tedious parts that keep your clients’ sites performing smoothly. Instead you may want to take advantage of these three managed hosting benefits. Continue reading “These 3 Managed Hosting Benefits Add Huge Value to Your Website”

Hosting Provider & Customer Saved from Dangerous Security Exploit

Customer Saved from Dangerous Joomla ExploitSecurity exploits and threats to your website are everywhere – and while you might think your business isn’t big enough or important enough to be a target, you’re undoubtedly wrong. The nature of modern day attacks are such that hackers comb the Internet using automated scripts or bots looking for vulnerable websites. According to the 2016 Internet Security Threat Report by Symantec, over 430 million unique pieces of malware were discovered in 2015 – up by 36% from the year prior. In addition, a new vulnerability was discovered each week on average and 75% of legitimate websites have unpatched vulnerabilities!

The only protection against the wide variety of cyber attacks and regularly-discovered vulnerabilities is with vigorous anti-spam and anti-virus software, server hardening, secure access, and constant vigilance. One customer of ours, Scott Neader of QTH.com, realized the benefit of Liquid Web’s tough security provisions when a dangerous Joomla exploit was discovered in December 2015. As a hosting provider with thousands of customers, he was especially grateful for the protection from Liquid Web’s ServerSecure product. Continue reading “Hosting Provider & Customer Saved from Dangerous Security Exploit”

Expensive Data Loss Be Damned – Backups Saved the Day

Backups Saved the Day - A Case StudyThe importance of data backup is one of those things that we all agree with, but don’t always act on. After all, backups are one of the best ways to protect your business from expensive data loss and unplanned downtime – a phenomenon that costs businesses over $1.7 trillion dollars annually. However, not every business has a complete backup and recovery plan in place – either due to time or cost required to set one up. At Liquid Web, we firmly believe in the importance of data backup, but we are constantly encountering customers with little to no backups for their business.

With that in mind, I have for you today a story of how backups saved one of our customers (we’ll call them Hardware-R-US) from losing everything. They counted themselves lucky that they had backups ready to go after finding themselves the victims of an attack. Hopefully by the end of this cautionary tale, you feel inspired to create a solid backup and recovery plan for your business. Continue reading “Expensive Data Loss Be Damned – Backups Saved the Day”

Why The Best Value Hosting is Managed

Why the Best Value Hosting is Managed
Price isn’t everything. Or is it? As a business owner or manager, the decision between cost and quality often comes down to you, and it’s not an easy one. Especially if you’re a smaller agency working with limited resources, the temptation to trim expenses is strong, and in some cases, not out of place. Shopping with price in mind is important for a small business looking to endure and grow in a competitive landscape.

But when you’re shopping for hosting for your clients, in many cases, the best value hosting is managed hosting, even though it’s more expensive than the alternative. If you are currently or have recently been shopping for a hosting provider for your digital marketing or web design agency, you’re likely familiar with the price tag that comes with managed hosting services. How can you possibly argue that managed hosting is a better value when it costs so much more? you ask. Simple: price does not equal value.
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Finding the Most Reliable Dedicated Server Hosting

Finding the Most Reliable Dedicated Server Hosting
In speaking to a group of our clients recently, we noticed a trend: nine times out of ten, businesses that chose to look for dedicated server hosting did so because of a failing on the part of their previous host. What sort of failing? What drives web developers and design agencies to abandon their hosting providers in search of something more? We asked, you answered: reliability.

Reliability, really? It’s not the sexiest answer. There’s no flash or sparkle in that word, just a staid, ever-present…sameness. Reliability is not a buzzword that many providers are using in their sales pitches – but it should be.
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4 Reasons to Make Web Hosting Support Services a Priority

Make web hosting support services a priority to ensure you receive better call center service.

Web hosting support services: They’re the often-overlooked little brother in the family of factors you look at when choosing a hosting provider. Every host has a support team; it comes with the territory, after all. So why would you waste time checking out the details of the support plan when your hours are better spent searching for blazingly fast speed, the “five 9s” in uptime, and all the space you need? Who cares about support if you’ve got the best service, right?

Do you know the phrase, “Not all hosting providers are created equal”? That applies to web hosting support services as well as all the other shiny buzzwords your potential provider may try to lure you in with. Continue reading “4 Reasons to Make Web Hosting Support Services a Priority”