Experience maximum efficiency by utilizing WHM Hosting with your Liquid Web hosting account. Our accounts using Web Host Manager require minimal administrative maintenance and have access to simple installs for some of the most desired features in hosting. Backed by our industry leading, 24/7/365 Heroic Support®, Liquid Web’s WHM users will have that peace-of-mind that comes with knowing your servers are protected by our 24x7 Proactive Sonar Monitoring® and ServerSecure® server hardening. WHM Hosting’s Fully Managed Support also comes backed by the our SLA, which is just a portion of the Liquid Web Heroic Promise: 100% Uptime guarantee, 30 minute or less Heroic Support® response and full hardware replacement.
Industry Leading Heroic Support®
Many hosts feature customer support lines, however they often are bogged down by automated menus, only stay open during business hours, or will send you to a staffer unfamiliar with your account in a location miles away from your physical server. This is never a concern with our Heroic Support®. With qualified, on-site support from level 3 engineers available 24/7/365 via email, livechat or telephone, our most recent support metrics unveiled the following stats over the course of a month: 19,342 Support Tickets Open, with an average initial response time of 10 minutes, 19 seconds.