One of the best tools you can use when tracking down e-mail problems is mail logs. On Liquid Web’s cPanel servers, we have turned on all of exim’s logging capabilities. Full logging means that there is a lot going on, and trying to decipher the logs can be cryptic at first. Let’s take a look at how they are composed.
Note: this article assumes that you have found the mail transaction you are looking for using exigrep.