Tag: Common Questions

Other than the platform you get your mail on, there’s really no difference between how you add a mailbox with your Premium Business Email or Hosted Exchange email. Adding an individual mailbox is an easy process that just takes a few moments, or you can add multiple mailboxes all at one time.

Domains create your address on the internet. When you own a domain, you can tell people to go to the URL mysite.com and they will see whatever content you’ve associated with that domain. Every domain name is matched to an IP address and follows the Domain Name System (DNS).

Introducing the newest feature to our Cloud Sites product, the Cloud Sites File Manager. The Cloud Sites File Manager provides you the ability to upload, edit, delete, and backup your website files through one, easy interface. No more need for an external FTP client to manage your files, just log into our file manager and start getting to work!

Liquid Web promises you a 100% uptime guarantee for your servers and services, and we hold to our promises by offering the most competitive SLA credits in the industry. You can read about our promise to you in our Terms of Service. But sometimes, bad things happen. Never fear! You can check the status of all services online at Liquid Web. Checking the status will help you troubleshoot and make sure that a service is really down, or if another issue is preventing you from reaching your sites and services.

When setting up your new website with Liquid Web it’s often beneficial to use our DNS servers. If you’ve purchased your domain through a 3rd party registrar then we are not able to assist with DNS issues. By using our DNS servers this will allow our Support Team to provide DNS assistance for the domain.

What is an SSL?

An SSL (or Secure Socket Layer) is the standard method for creating an encrypted link between a web browser and a web server. This secure link ensures that data passed between the browser and the web server are private.