Tag: Common Questions

These are the questions asked most often by our clients. They deal with everyday thoughts, ideas, issues, and concerns.

What is SSH?

Posted on by David Singer | Updated:
Reading Time: 2 minutes

SSH, or secure shell, is a network protocol used for secure network communications and remote command execution. Common use cases for SSH include: controlling computers remotely and securing network services. A great example of securing other services is the SFTP protocol which uses SSH to securely connect to a server and FTP to transfer the files.

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Other than the platform you get your mail on, there’s really no difference between how you add a mailbox with your Premium Business Email or Hosted Exchange email. Adding an individual mailbox is an easy process that just takes a few moments, or you can add multiple mailboxes all at one time.

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What Are Domains?

Posted on by Libby White | Updated:
Reading Time: 2 minutes

Domains create your address on the internet. When you own a domain, you can tell people to go to the URL mysite.com and they will see whatever content you’ve associated with that domain. Every domain name is matched to an IP address and follows the Domain Name System (DNS).

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Introducing the newest feature to our Cloud Sites product, the Cloud Sites File Manager. The Cloud Sites File Manager provides you the ability to upload, edit, delete, and backup your website files through one, easy interface. No more need for an external FTP client to manage your files, just log into our file manager and start getting to work!

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Checking Liquid Web Services Status

Posted on by Libby White | Updated:
Reading Time: 3 minutes

Liquid Web promises you a 100% uptime guarantee for your servers and services, and we hold to our promises by offering the most competitive SLA credits in the industry. You can read about our promise to you in our Terms of Service. But sometimes, bad things happen. Never fear! You can check the status of all services online at Liquid Web. Checking the status will help you troubleshoot and make sure that a service is really down, or if another issue is preventing you from reaching your sites and services.

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In this Knowledge Base article, we feature a tutorial video provided by AJ Morris, our Managed WordPress product manager. In this video, AJ will show us how simple it is to set up a site in your Managed WordPress Portal.

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Creating a Staging Site in Managed WordPress Portal

Posted on by Libby White | Updated:
Reading Time: 2 minutes

Liquid Web’s Managed WordPress Portal allows developers to create a staging site to test design, plugin and configuration changes without affecting the performance and look of your the live site.

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Logging Into Managed WordPress Portal

Posted on by Libby White | Updated:
Reading Time: 3 minutes
Note: The instructions in this tutorial are for the Managed WordPress Dashboard client, these instructions do not apply if you have a Liquid Web Managed WordPress Server Optimized Template account.

Managed WordPress Portal has two easy ways to access the Portal:

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When setting up your new website with Liquid Web it’s often beneficial to use our DNS servers. If you’ve purchased your domain through a 3rd party registrar then we are not able to assist with DNS issues. By using our DNS servers this will allow our Support Team to provide DNS assistance for the domain.

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httpVShttpsWhat is an SSL?

An SSL (or Secure Socket Layer) is the standard method for creating an encrypted link between a web browser and a web server. This secure link ensures that data passed between the browser and the web server are private.

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