Navigating The Managed WordPress Portal

Posted on by Libby White | Updated:
Category: Managed WordPress | Tags: WordPress
Reading Time: 2 minutes

The Settings page for Managed WordPress Portal gives you access to change your profile and billing information, changing the timezone for your dashboard, and the ability to view your passphrase for authenticating your account when contacting our Heroic support team.

  1. Log into your portal.
  2. Select Settings from the menu on the left hand side of the page.Site Settings
  3. This will open your settings home page. You will see a series of functions you can perform for your account.settings home page
    • The Liquid Web Account Profile link will take you directly to your profile information in your Liquid Web account where you can then update your contact information. See how to update your information in our article Updating Your Account Profile. Liquid Web Account Profile link
    • Your Billing Info and Settings can be changed by clicking the Change Payment Preferences button. See our article Changing Your Payment Information for instructions on how to update your payment method. Billing Info and Settings
    • Any time you contact our Heroic Support team, you will need to verify your account by using a security passphrase, this can be seen in your settings page in the Your Support Passphrase section. Click Show Passphrase to reveal it. If you need to change the passphrase, see our article Changing Your Support Passphrase for instructions.Your Support Passphrase section
    • Depending on your location, you can set the time zone for your dashboard. Use the drop-down menu to find your timezone and once selected, click Set Timezone to save your changes.Set Timezone

About the Author: Libby White

Former technical writer for Liquid Web. When Libby is not writing for work, she spends time learning more about digital & technical writing, web development, hanging with her family, and taking photographs with her Nikon. Always learning, always growing, never stopping.

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