How To Set Up a New Email Account on an iPhone, iPad, iOS 9

Pre-Flight Check

• These instructions are intended specifically for setting up POP3/IMAP email on an iPhone or iPad running iOS 9.
• If these instructions don’t quite work for you, check-out our tutorial How to Set up Any Email Client.

Step #1: Launch Settings

If you have re-arranged your home screen and Settings is not readily visible, you may swipe right and begin typing “Settings” into Spotlight to launch the app.

Step #2: Add the Email Account

In the Settings app, navigate to Mail, Contacts, Calendars, and then click on Add Account.

Step #3: Select the Account Type

On the Add Account screen, select the last option, Other.

Step #4: Configure General Account Settings

Fill out the requested information on the New Account screen and tap the Next button in the top-right corner of the screen once complete:

• Name should be your name as you want it to appear in emails that you send.
• Email should be your full email address.
• Password is the email account’s password.
• Description is the name you want displayed for the account in your Mail app

Step #5: Configure Advanced Account Settings

The information from the previous screen will be pre-filled here, but you will need to fill in the rest now. Please note that, despite what the empty fields may suggest, none of the fields here are optional.

• Account Type
  • Tap on IMAP or POP in the top field to select the account type.
  • Generally, IMAP is recommended on mobile devices due to its ability to keep email in sync across multiple devices (desktop, laptop, phones and tablets).
• Incoming Mail Server
  • If you are using non-SSL settings, the Host Name will be mail.yourdomainname.com.
  • If you are using SSL settings, the Host Name will need to be set to the server’s hostname (host.yourdomainname.com).
• Username is your full email address.
• Password is the email account’s password.
• Outgoing Mail Server
  • If you are using non-SSL settings, the Host Name will be mail.yourdomainname.com.
  • If you are using SSL settings, the Host Name will need to be set to the server’s hostname (host.yourdomainname.com).
• Username is your full email address.
• Password is the email account’s password.

If you chose POP as the account type, tap Save; If you chose IMAP, tap Next.

Accept SSL Certificate if Needed

• If you elected to use a non-SSL (standard) connection (using mail.yourdomainname.com instead of the server’s host name), you should a “Cannot Connect Using SSL” Alert Notification, and you will need to tap Yes to proceed with the account setup.
• If you chose to use a secure (SSL) connection and your server has a self-signed (free) SSL certificate installed on the mail server, you will see a “Not Trusted” Alert Notification. You will need to tap on Trust in the upper-right corner to continue.

Step #6: Enable the Account

1. Verify that the switch next to mail is toggled on.
2. Tap Save.
3. You’re now ready to start using your email address with iOS 9.