How To Set Up a New Email Account on an iPhone or iPad in iOS 9

How to Set up Email on an iPhone or iPad in iOS 9
I. How To Set Up a New Email Account on an iPhone or iPad in iOS 9
II. How To Modify an Existing Email Account on an iPhone or iPad in iOS 9

Pre-Flight Check

  • These instructions are intended specifically for setting up POP3/IMAP email on an iPhone or iPad running iOS 9.
  • If these instructions don’t quite work for you, check-out our tutorial How to Set up Any Email Client.

Step #1: Launch Settings

If you have re-arranged your home screen and Settings is not readily visible, you may swipe right and begin typing “Settings” into Spotlight to launch the app.

Step #2: Add the Email Account

iosadd1In the Settings app, navigate to Mail, Contacts, Calendars, and then click on Add Account.

Step #3: Select the Account Type

On the Add Account screen, select the last option, Other.

iosadd2

Step #4: Configure General Account Settings

iosadd3Fill out the requested information on the New Account screen and tap the Next button in the top-right corner of the screen once complete:

  • Name should be your name as you want it to appear in emails that you send.
  • Email should be your full email address.
  • Password is the email account’s password.
  • Description is the name you want displayed for the account in your Mail app

Step #5: Configure Advanced Account Settings

iosadd4The information from the previous screen will be pre-filled here, but you will need to fill in the rest now. Please note that, despite what the empty fields may suggest, none of the fields here are optional.

  • Account Type
    • Tap on IMAP or POP in the top field to select the account type.
    • Generally, IMAP is recommended on mobile devices due to its ability to keep email in sync across multiple devices (desktop, laptop, phones and tablets).
  • Incoming Mail Server
    • If you are using non-SSL settings, the Host Name will be mail.yourdomainname.com.
    • If you are using SSL settings, the Host Name will need to be set to the server’s hostname (host.yourdomainname.com).
  • User Name is your full email address.
  • Password is the email account’s password.
  • Outgoing Mail Server
    • If you are using non-SSL settings, the Host Name will be mail.yourdomainname.com.
    • If you are using SSL settings, the Host Name will need to be set to the server’s hostname (host.yourdomainname.com).
  • User Name is your full email address.
  • Password is the email account’s password.

If you chose POP as the account type, tap Save; If you chose IMAP, tap Next.

Accept SSL Certificate if Needed

  • iosssl2If you elected to use a non-SSL (standard) connection (using mail.yourdomainname.com instead of the server’s host name), you should a “Cannot Connect Using SSL” Alert Notification, and you will need to tap Yes to proceed with the account setup.
  • If you chose to use a secure (SSL) connection and your server has a self-signed (free) SSL certificate installed on the mail server, you will see a “Not Trusted” Alert Notification. You will need to tap on Trust in the upper-right corner to continue.
Note: A self-signed certificate uses the same level of encryption as a verified certificate, except that it is you who are verifying your server’s identity, rather than a third party. However, if you would prefer to use a third-party verified SSL certificate to cover core services (cPanel/WHM, POP3, IMAP, SMTP and FTP) on your server, you can find instructions for ordering and installing an SSL certificate at Install an SSL certificate on a Domain using cPanel, and you’ll find a guide to installing your certificate on email and other core server services at Installing Service SSLs in cPanel. Should you find that you need any assistance, please feel free to contact a Heroic Support® technician who can assist with obtaining and installing an SSL from the vendor of your choice.

Step #6: Enable the Account

  1. Verify that the switch next to Mail is toggled on.
  2. Tap Save.
  3. You’re now ready to start using your email address with iOS 9.

 

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