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Several cases have been reported where a broken symlink results in a permissions error when viewing or attempting to modify user cron jobs. Restoring the link resolves the issue.
- These instructions are specifically for resolving the error: “Permission on ‘/usr/bin/crontab’ are wrong (4755). Please set to 4755”.
- The error applies only to specific cPanel versions and CentOS operating systems, and appears to be most common for those using the x3 cPanel theme.
- You will need root SSH access to the server to resolve the error.
Solution: Re-link the files
Fortunately, the fix for this error is quite simple. You can easily restore the link and resolve the error by running this command:
ln -s /usr/local/cpanel/bin/jail_safe_crontab /usr/bin/crontab
You now should be able to view and edit user cron jobs without error.