In this article we will cover the process of upgrading and downgrading a cPanel account in WHM. This can be an important feature when you need varying predefined resource limits for your accounts. When reselling hosting this is especially useful as it can be common for clients to need their resource quotas adjusted as their business and site grows in popularity. Continue reading “Change an Account Package in WHM”
Category: WHM + cPanel
Performing multi-account functions in WHM
In this article we will cover the basics of using the Multi-Account functions in WHM to adjust various settings or configurations for cPanel accounts. We will go over how multi-account functions can adjust: IP Addresses, Account Packages, and Account Terminations. Continue reading “Performing multi-account functions in WHM”
Managing your skeleton directory in WHM
This article will show you how to create a default placeholder home page for your cPanel accounts. The ‘skeleton directory’ on linux based systems is a directory where default files and folders can be placed, upon creation of a new account these files will be duplicated into the new users folders. Continue reading “Managing your skeleton directory in WHM”
Managing your hosting packages in WHM
This article will teach you how to create, modify and delete hosting package presets within WHM. While you can configure each option individually when setting up an account you may find yourself using the same handful of overall settings for a lot of your sites. By creating hosting packages you able to define preset packages with varying resources, making account creation that much quicker. Continue reading “Managing your hosting packages in WHM”
Manage account suspensions in WHM
This article will cover the process of suspending a cPanel account in WHM. There are a number of reasons you may want to temporarily or permanently suspend an account. Examples being: non-payment, bandwidth overages, ToS violations, or hacked websites. The process for suspending and un-suspending accounts is nearly the same, you simply select a different button in the end. Continue reading “Manage account suspensions in WHM”
Monitoring your server in WHM
In this article we will briefly cover the basics of monitoring your server via WHM. By following this process you will learn how to find: service status, resource usage, and Apache stats. Continue reading “Monitoring your server in WHM”
Managing Account Bandwidth in WHM
Adjusting account bandwidth limits in WHM is very similar to the process used when editing an account in WHM. While you can adjust bandwidth limits via multiple locations, it’s usually best to use the modify account page. Changing the settings and limits of a cPanel account from WHM is a simple process and only takes a few moments.
- With WHM open (a) type ‘list’ into the search box, this will sort the menu options for you. Then (b) find and click “List Accounts”.
- Now on the “List Accounts” page, (a) enter the domain, or username, into the search box . Then (b) click “Find”.
- Select the account you want to adjust by clicking the “[+]” button.
- In the expanded section, find and click the button labeled: “Modify Account”.
- Now on the “Modify an Account Page”, you will find ‘Monthly Bandwidth Limit’ under “Resource Limits”. Adjust this limit as required.
- When you finish making changes click the “Save” button, found at the page end.
- Depending on the server you may see a pop-up about “Package Conflict Resolution”. If this shows up when saving, you can select “Keep this account on package {package name}”.
Even though the text in WHM says “(not recommended)” this option is the least destructive. The other options may change packages that other accounts use.
Troubleshooting email in WHM
In this article we will go over the process used to investigate Email delivery issues on a WHM server. This can be helpful when a user is having issues receiving or sending Emails. The Mail Troubleshooter tool provided in WHM works by tracing the route an Email would take when sent to the provided Email address. Continue reading “Troubleshooting email in WHM”
Editing a cPanel account in WHM
Changing the settings and limits of a cPanel account from WHM is a simple process and only takes a few moments. This process is useful for when a user wants more disk space, Email Addresses, or similar items. Continue reading “Editing a cPanel account in WHM”
How To: Deleting an account in WHM
As we discussed in our article Creating a cPanel User Account, WHM is a utility for server-level task management. However, to manage individual domains, you need access to cPanel. Within cPanel, you can create email addresses, install services, access your databases and delete accounts. Continue reading “How To: Deleting an account in WHM”