Category: Common Fixes

Windows periodically checks for the latest updates and security features for your devices. Automatic updates are implemented with the intention of running your device smoothly and securely. With top security in mind, most Liquid Web servers are set to automatically install these updates thus saving you the task of remembering to implement critical updates or patches.

What is DNS?

If you are new to web hosting, you may have heard the term DNS, but you might not be sure what it means or how it is essential to you. DNS is short for Domain Name System, and it is the process by which the whole Internet organizes and easier way for humans to reach websites.

The security of your website is vital to the success of your Internet business. One way you can protect your data (and your customers) is through the use of encrypted communication protocols. Secure Socket Layer (or SSL) was the original method of providing for basic encryption between servers and clients. The industry mostly uses Transport Layer Security (or TLS) protocols now, but the process is basically the same, and most users refer to this kind of encryption by the old name: SSL.  As part of our Web Hosting Toolkit, Liquid Web provides and SSL Tool to help you verify that your SSL is installed correctly and up-to-date.  Below is an insight on how to use this tool and as well as some core concepts and certificates types to know when dealing with SSL.

As part of our Web Hosting Toolkit, our Liquid Web IP Checker makes it easier than ever to identify IT issues. IP addresses are the unique numbers assigned to every computer that connects to the Internet. When troubleshooting connectivity issues, checking your computer’s IP address is the first step in identifying possible network issues. Correctly identifying your public IP address allows you (and our Support technicians) to find information on the server and it’s log files to pinpoint possible issues between your computer and server.

If there is one truth in the world of web hosting, it is that we always need more information. Information about configurations, dedicated servers, VPS servers, connections, delivery speeds and networking is essential in troubleshooting and optimizing our web presence. While this kind of information can be gathered from various providers and sites across the Internet, Liquid Web has developed a one stop shop toolkit to gather some of the most vital troubleshooting tools in one convenient interface designed to make your life easier.

When using PhpMyAdmin, it’s essential to have the correct user permissions to create edits/writes to the database.  Otherwise, insufficient permissions can lead to  errors like the ones pictured below “#1044 – Access denied for user …[using password: YES]” and “#1045 – Access denied for user…[using password: YES]”.  In our tutorial, we’ll show you how to correct this issue using the command line terminal.  Let’s get started!

What is a Redirect?

A redirect is a web server function that will redirect traffic from one URL to another. Redirects are an important feature when the need arises. There are several different types of redirects, but the more common forms are temporary and permanent. In this article, we will provide some examples of redirecting through the vhost file, forcing a secure HTTPS connection, redirection to www and non-www as well as the difference between temporary and permanent redirects.

What Does Server Load Mean?

Checking a server’s load allows us to evaluate server resources and confirm they are sufficient for any running application. It enables us to troubleshoot slow performance and reliably pinpoint any server resource that may need attention.

How Do I Get Back Into RDP?

You may be working from a local machine that has an IP that is not scoped on that RDP port, making it impossible for you to gain remote access to add the IP address to the RDP rule’s scope. Do not fret; there is a simple and quick way to add your IP to the RDP scoping (or any other entities such as MySQL or MSSQL) right through your Plesk interface in your local browser. You can watch this video, or scroll down for step-by-step directions.