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Category: Billing + Manage

The Billing & Manage category outlines the knowledge base articles and tutorials associated with common tasks and services for Liquid Web’s Billing and Manage interface located here: https://manage.liquidweb.com. From creating a user to paying your bill or configuring an API, explore all the resources the manage.liquidweb.com portal has to offer.

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Storm Object Storage delivers a durable, secure, highly available solution for storage needs of virtually any size. With object storage access occurs via API calls to the object storage cluster, which replaces the need to rely on additional servers for dedicated storage.

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The Manage interface is Liquid Web's Account and Cloud Management Portal. From Manage, it is possible to control all of your servers and services, whether your deployment is one Cloud VPS or a combination of many dedicated servers and other cloud services.

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Updating Your Account Profile

Posted on by David Singer | Updated:
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Looking for a specific section?

You can easily update your account profile and communication preferences in your Liquid Web account. Just log into your Liquid Web account and navigate to the Account section and click on the Profile tab.

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Getting Started With CloudFlare™

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Getting Started With CloudFlare™

Pre-Flight Check

  • This article assumes that you have already set up CloudFlare and added your domain.
  • We’ll be adding DNS records in Liquid Web’s Manage dashboard. If your site isn’t using Liquid Web’s nameservers, you’ll need to make changes at your registrar or DNS provider.
  • We’ll be using cPanel to set up an .htaccess redirect. If you don’t have access to cPanel, you will need to edit your .htaccess file directly; if you’re using a web server other than Apache (such as Nginx or IIS), you’ll need to set up the redirect manually. You can find tips for doing so in the bonus content section of this article.
Note: If your site’s DNS records are managed by CloudFlare or any other external source, our Heroic Support® team can provide the records you will need to add there to configure CloudFlare, but we will not be able to access your DNS records themselves.

Step #1: Get Your CloudFlare DNS Settings

  • Once your site has been added to CloudFlare via Manage, select Domains from the left menu, click on the CloudFlare tab and click the [+] button next to your domain name to expand the CloudFlare dashboard.
  • Now click on the DNS Settings link near the bottom-right corner to view your settings.View DNS Settings in the CloudFlare dashboard
  • The popup window will show you the specific changes you’ll need to make for your site:CloudFlare DNS settings popupSpecifically, you’ll need to:
    • Add an .htaccess redirect to ensure all traffic to your site uses the “www” subdomain.
    • Add a CNAME record for the subdomain “cf-landing.yourdomainname.com”.
    • Change your CNAME record for the “www” subdomain to point to “www.yourdomain.com.cdn.cloudflare.net”.

Step #2: Redirect Traffic to Your ‘www’ Subdomain

If you have access to cPanel, setting up the redirect is a simple process using the method detailed below. If you don’t have access to cPanel, though, you’ll need to set up the redirect manually. You can find tips for doing so in the bonus content section of this article.

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Pre-Flight Check

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For security, Liquid Web can only provide account information to the account owner and their authorized representatives. Whenever you need to give a third party access to your account, be it your developer, administrator, or billing or IT department, you should know that you don’t have to share your Manage credentials. You can easily add authorized users to your account — and configure specific roles for them — directly from within your Manage interface.

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Pre-Flight Check

  • These instructions are intended for domain names using Liquid Web’s nameservers.
  • If the main domain uses other nameservers, such as at a registrar, you will need to log in there and add an “A” record for the hostname in the main domain’s DNS zone file. The record should point to the server’s primary IP address.

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How to Set up a Support Passphrase in Manage

Posted on by dpepper | Updated:
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Liquid Web requires anyone contacting our support team to authenticate their account in order to receive any nonpublic information about a website, or to receive any information about a server or account.

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Pre-Flight Check

  • These instructions are intended specifically for enabling two-factor authentication for Manage users.

What is Two-factor Authentication (2FA)?

Two-factor authentication (also known as 2FA) means that instead of just a password (one factor), you will need two factors (password, plus a rotating authentication token) to login to your Manage account. Only the correct combination of the first and second factors will allow you to log in. Two-factor authentication is more secure than one-factor authentication.

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