In an effort to help our customers, we have recently made updates to the billing and payment sections of our Manage interface. With these changes, we hope to make reading and paying your Liquid Web bill a more streamlined and straightforward experience.
- These instructions are intended for domain names using Liquid Web’s nameservers.
- If the main domain uses other nameservers, such as at a registrar, you will need to log in there and add an “A” record for the hostname in the main domain’s DNS zone file. The record should point to the server’s primary IP address.
Liquid Web requires anyone contacting our support team to authenticate their account in order to receive any nonpublic information about a website, or to receive any information about a server or account. Continue reading “How to Set up a Support Passphrase in Manage”
Upgrading your Cloud VPS server is a simple process, and can be done in just a few satisfying clicks. Upgrades are a necessity. You work hard on your blog, or ecommerce store, and the traffic grows! Once you’ve optimized your WordPress site or Magento store, reward yourself with an easy upgrade process and increase the available resources to your Cloud VPS by following the steps below. This process can be followed for Cloud VPS or Cloud Dedicated servers.
- These instructions are intended specifically for resizing your Cloud server.
- These instructions are intended specifically for enabling two-factor authentication for Manage users.
What is Two-factor Authentication (2FA)?
Two-factor authentication (also known as 2FA) means that instead of just a password (one factor), you will need two factors (password, plus a rotating authentication token) to login to your Manage account. Only the correct combination of the first and second factors will allow you to log in. Two-factor authentication is more secure than one-factor authentication.
Rebooting a server in Manage has been made incredibly easy, and only takes a few clicks. Further simplifying the process, multiple servers can be rebooted at the same time!
- These instructions are intended specifically for rebooting Cloud VPS servers via Manage.
- If you don’t know how to login to Manage, visit our tutorial: How to Login to Manage.
- Be sure to follow our Proactive Server Maintenance Checklist, Prior to Reboot as well!
Manage is Liquid Web’s Account and Cloud Management Portal. From Manage it is possible to control your cloud servers and services, whether your deployment is one Storm® VPS (Virtual Private Server), or a combination of many Cloud Dedicated servers and other cloud services. Manage will help you administer your private network, VPN (Virtual Private Network), CDN (Content Delivery Network), firewalls, upgrades, and much more!
- These instructions are intended specifically as an overview of Liquid Web’s Account and Cloud Management Portal, called Manage.