Restoring a Site from a Backup in Managed WordPress Portal

Note: The instructions in this tutorial are for the Managed WordPress Portal client, these instructions do not apply if you have a Liquid Web Managed WordPress Server Optimized Template account.

Sometimes, bad things happen, even on the internet. You’ve learned about how to create a backup and Managed WordPress Portal automatically backs up your site. So luckily, if anything goes wrong with your site, you will be able to restore it easily from your Managed WordPress Portal.

  1. Log into your Managed WordPress Portal.
  2. Click Manage Site for the site you need to restore from a backup.
  3. Once you are in the dashboard for your site, click the Backups link from the menu on the left-hand side of the page.
  4. A chronological list of backups will show on the backups page.
  5. To restore your site, click Restore Backup for the date you want.
  6. Next, confirm that you want to restore from the backup you selected by clicking Ok in the pop-up.
  7. The restore will begin, the status of the restore will show on the page.
  8. Once the restore is complete, you will be directed back to the site dashboard.

Finding Your SFTP/SSH Credentials in Managed WordPress Portal

Note: The instructions in this tutorial are for the Managed WordPress Portal client, these instructions do not apply if you have a Liquid Web Managed WordPress Server Optimized Template account.

Managed WordPress Portal provides user credentials for both Secure File Transfer Protocol (SFTP) for your FTP client and Secure Shell (SSH) access credentials to log in via command line. See the steps below to locate your SFTP and SSH credentials for login.

SFTP Credentials

  1. Log into your Managed WordPress Portal.
  2. Click on Manage Site for the domain.
  3. Scroll down to the SFTP/SSH Details section in the lower left-hand corner of the page.
  4. The IP address, port and username will be listed for SFTP, if you’ve not used SFTP before, click Generate Password to create one and complete your login process in the FTP client of your choice. 

SSH Credentials

The SSH access provided in Managed WordPress is a limited version designed to allow file management and editing.

Note:
In order to obtain the command path and SSH information, you must generate a new password. This will also change the password for your SFTP information.
  1. Log into your portal.
  2. Click on Manage Site for the domain you want to log into via SSH.
  3. Scroll down to the SFTP/SSH Details section in the lower left-hand corner of the page.
  4. Click the Generate Password button to create a new password and open the SSH credentials section.
    Note:
    By clicking Generate New Password, this will change both the SFTP and the SSH password. If you have added users to your portal, the SFTP/SSH credentials will be the same for every user. Please generate a new password each time you log in.
  5. The SSH credentials will open. Use the Copy link next to the IP address, username, and password to paste into the command line and log in.

Creating Stencil Sites in Managed WordPress Portal

Note: The instructions in this tutorial are for the Managed WordPress Portal client, these instructions do not apply if you have a Liquid Web Managed WordPress Server Optimized Template account.

With the Managed WordPress portal, you can create a copy of any site and save it for another deployment without having to redo all the hard work you’ve put into customizing the site. This saves time when you need to quickly get a site up and running, using a design that works for the end user. Let’s take a look at how to create a Stencil Site in Managed WordPress Portal.

  1. Log into your Managed WordPress Portal.
  2. Click the Manage Site button you want to make a Stencil from.
  3. Navigate to the Stencils section of the page. 
  4. Enter the name you want for your Stencil and click Add Stencil.
    Note:
    Stencils allow for creating templates to build new sites from. Once a Stencil is created, they cannot be edited until used as a template for a new site.
  5. The stencil will begin creating and the progress will show at the top of the page.
  6. You can view all stencils created in the Stencils page in your portal.
  7. Create sites using this stencil by clicking the Create Site from Stencil button.
  8. You will be directed to the Add a Site page. Enter the name of your site, your email and select the stencil for the new site.
  9. The new site will appear in your site list when the creation is complete.

Creating a Staging Site in Managed WordPress Portal

Liquid Web’s Managed WordPress Portal allows developers to create a staging site to test design, plugin and configuration changes without affecting the performance and look of your the live site.

Once your staging site is created, you have the same functionality as you do with your live site to make changes, use SFTP/SSH for file management and run updates to view changes before making them to your live site.

  1. Log into your Managed WordPress Portal.
  2. Click the Manage Site button to open the site to copy to a staging environment.
  3. Select Staging from the menu on the left-hand side of the page.
  4. In the staging home page, click Copy Live Site to Staging and the process will begin.
  5. Once the site copy is complete, click the Staging Domain link to open your staging site.

Your staging site is now ready for you to work on and test!

Accessing Your Database in Managed WordPress Portal

Note: The instructions in this tutorial are for the Managed WordPress Portal client, these instructions do not apply if you have a Liquid Web Managed WordPress Server Optimized Template account.

One important facet of WordPress development is the ability to reach the back-end databases and interact with them. Managed WordPress Portal gives you access to your databases using phpMyAdmin. Once you login you will have access to view, edit and delete database items.

  1. Log into your Managed WordPress dashboard.
  2. Click Manage Site for the domain to open the site details. 
  3. Open phpMyAdmin by clicking the link in the top section of the page. 
  4. You will be redirected to the home page for phpMyAdmin.

Going Live With Your Site in Managed WordPress Portal

Note: The instructions in this tutorial are for the Managed WordPress portal client, these instructions do not apply if you have a Liquid Web WordPress Server Optimized Template account.

Going live with your site is the last step in the process of migrating your WordPress sites into Liquid Web’s Managed WordPress portal. These instructions are for domains registered at Liquid Web, if your domain is registered with someone other than Liquid Web, see our DNS Tutorials for instructions to update the DNS for other domain registrars.

Step #1: Create DNS Record

  1. Log into your Liquid Web account.
  2. Click on Domains to open the domain page. 
  3. Select the DNS tab to open your DNS management screen. 
  4. Click on the [+] to expand the DNS records for that domain. 
  5. Once the DNS records are open, you will need to add an A Record to point your WordPress site to the correct domain.
  6. Click Add New Record to create a new A Record for your site. 
  7. Enter the domain name, TTL of 3600, select A for the record Type from the drop down menu. 
    Note:
    For this tutorial, I am leaving the domain name empty, as I want the A record to apply to the entire lwtrainingmwp.com domain name. For more information on what information goes into your A Record, see our article DNS Record Types.

     

  8. The IP address to add to the A Record can be found in your Managed WordPress portal on the home page. Click Copy to copy the IP address from your dashboard. 
  9. Paste the IP address into the A Record for your domain. 
  10. Click the green check mark to create the A Record.
  11. The A Record will appear in your DNS zone list. 

Step #2: Change Your Domain

  1. Once the A Record is created, go back to your Managed WordPress Dashboard site home page. 
  2. Change the Primary Domain to the domain you want to use for the site and click Update
  3. When you click on the site link under Domain at the top of the page, your site will open and is now live. 

Using iThemes Sync Pro in Managed WordPress Portal

Note: The instructions in this tutorial are for the Managed WordPress Portal client, these instructions do not apply if you have a Liquid Web Managed WordPress Server Optimized Template account.

Liquid Web partnered with iThemes to bring you their Sync Pro plugin, included in your Managed WordPress Portal for no additional charge. With iThemes Sync Pro you can:

Within 24 hours of purchasing Managed WordPress Platform, you will receive an email from iThemes Sync Pro with login information and setup instructions. iThemes Sync Pro users have access to step-by-step getting started materials in the article How to Set Up iThemes Sync.

Note:
If you have issues with the plugin, please contact iThemes by opening a Support Ticket by clicking Support within the plugin dashboard. iThemes support is available Monday – Friday 8AM-5PM Central Standard Time.

Click the iThemes Sync Pro link in the menu on the left hand side of your portal and a new tab will open in your browser with the login page for iThemes Sync Pro.

From Storm to Cloud: Where did the Storm platform go?

With the rollout of our new logo, new website, and general brand refresh we made some big changes. The most noticeable being our new logo and the websites fresh new look. We took this opportunity to update some of our product branding as well.

Our Storm Platform, and related products, is now referred to as our Cloud Platform. You’re still working off the same great Cloud hosting platform, just with a new name.

Note — 8/4/17
At this time our management interface has not been updated to reflect this name change. When this change has been rolled out the article will be updated and this note removed.

As there are a large number of articles in our Knowledge Base it will take some time to update them all. During this transitional period our documentation and website terms may not line up directly. To ease this transition I wrote this quick guide to help find Storm products in their new homes.

Storm Product Name Updates:

And that just about covers it! Overall a pretty easy change to get used to; essentially anytime we used to use Storm, you now see Cloud. One important thing to note, our Storm API is not going away at all and will remain intact as is.

If anything on this changes, rest assured, we will keep you updated.

Migrating to Liquid Web with Managed WordPress Portal

Note: The instructions in this tutorial are for the Managed WordPress portal client, these instructions do not apply if you have a Liquid Web WordPress Server Optimized Template account.

Migrations to Liquid Web’s Managed WordPress portal are made easy using a custom plugin created specifically for Liquid Web by BlogVault. With this plugin, you can migrate any WordPress site into your portal in just a few easy steps.

Step #1: Create a Site

You will need to create a new site in your portal to act as a destination site for your migration to Liquid Web.

  1. Log into your portal and click Create New Site
  2. Once the Create a Site page opens, enter the site nickname. 
    Note:
    The site nickname (short name)  is only a nickname for easy organization of your sites within the Managed WordPress portal. It is not the domain you will be using for your public-facing site. It can be changed at any time.
  3. Enter your email address. This is the email address you will use for all notifications for your site. 
  4. If you want to create your site from a stencil you saved, choose the stencil from the drop-down. 
  5. Click Create Site to have the site begin to create. Once it is finished, it will show up in your site list on the main page of your portal. 
  6. You will need the SFTP credentials for the site to copy/paste into the migration plugin. Click the Manage Site button for the site you created to access the information you will need. 

You will now prepare the site you want to migrate over. This is called the source site.

Step #2: Source Site Preparation

Warning: If you are using a platform service like Rainmaker, you will need to open a Support Ticket to complete your migration.

To prepare your source site, log into your WordPress admin page for the site you want to migrate.

  1. From the admin portal of the source site, click the Plugins link. 
  2. Click Add New to be navigated to the WordPress plugins page. 
  3. Begin typing Liquid Web in the search bar. The migration plugin for Liquid Web should appear in the list of plugins. 
  4. Select Install Now to download the plugin to your site. 
  5. After the plugin installs, click Activate. This will direct you to the BlogVault plugin page.
  6. Your source site is now ready for migration.

Step #3: Begin Migration

You are now ready to begin the migration process.

  1. When you activate the migration plugin, it will automatically direct you to the migrations page. 
    Note:
    Once you activate the plugin, a link to the plugin will show up in the menu on the right hand side of your WordPress admin portal. If you are not immediately directed to the page, use the link to get to the BlogVault migration plugin home.
  2. You will need to enter the following information from your Liquid Web Managed WordPress site management page into the plugin form to begin your migration:
    • Email address, this is the email you will use to receive all site notifications.
    • Site URL, make sure you use https:// with the domain name. This is the domain name that is found at the top of your site management home page in your portal.
    • SFTP Hostname which is the IP address in the SFTP information section of your site portal. Use the convenient Copy link to copy the information from your portal and paste it into the plugin.
    • SFTP username and password also found in the SFTP information section of the site portal. To create a password, click the Generate Password link in your portal.
  3. Once you enter the required information, click the Migrate button to begin. 
  4. You can watch the progress of your migration with BlogVault’s migration progress site. Here you can watch the progress of your migration. 
    Note:
    Depending on the size of the files and tables in your site, your migration can take a few moments or a few hours. Please be patient during the migration process.
  5. Once the migration is complete, a success message will show on the migration page and you will receive an email notifying you of the migration as well. 

Step #4: Test Your Site

Your site is now successfully migrated! There is just one more step to complete before you make your site go live by changing the DNS. If you are hosted with Liquid Web, you will need to create a DNS Zone, see our article How to Add or Modify DNS Records in Manage for more information.

Before you go live with your site, it is important that you test your site and make sure everything works the same way as it did before the migration.

  1. Using the link at the top of the page in your site manager, open your new site.
  2. Test all pages, links, redirects and post a comment.
  3. Log into the WordPress admin page and create a new page and post to make sure they create properly. Import an image or two and make sure they display correctly.

Step #5: Go Live with Your Site

Once you’ve verified that all parts of your site are working as they should, you are now ready to go live with your site.

Adding a Site in Your Managed WordPress Portal

Note: The instructions in this tutorial are for the Managed WordPress Portal client, these instructions do not apply if you have a Liquid Web WordPress Server Optimized Template account.

Adding a site in Managed WordPress portal is an easy process that just takes a few steps. Whether you’re adding a site to get ready to migrate your site over to your dashboard or creating a site from scratch, the steps in this tutorial will walk you through how to add a new site to your dashboard.

  1. Log into your Managed WordPress portal.
  2. Click Create/Import New Site at the upper right-hand corner of the page. 
    Note:
    Managed WordPress plans have a maximum limit of sites allowed. You can see how many sites are left at the top of your portal home page. If you need to increase the number of sites, contact our Heroic Support team and they will be happy to help you.
  3. Enter the site nickname and your email address. 
    Note:
    The site nickname (short name) is a nickname to help you organize your sites from the home page of your Managed WordPress portal.
  4. If you are creating this site from a stencil you made of another site, use the drop-down menu to choose the stencil you want to build from. 
  5. Click on Create Site to start the creation process. 
  6. Your site will begin creating. 
  7. When it is complete, you will see the new site added to the list on your home page.