Uploading Files to Cloud Sites Using FTP

Pre-flight Check:

  • Basic knowledge of FTP client usage is recommended.
  • These instructions assume you already have an FTP client installed on your computer.
  • A Liquid Web account with the Cloud Sites product will be necessary to follow along.

Upload site files to Cloud Sites via FTP

You may have heard of FTP—File Transfer Protocol. FTP moves files from your local computer to your website. However, FTP is not a secure file transfer method. Malicious attacks often target FTP.

SSH File Transfer Protocol (SFTP) is a secure file transfer protocol similar to FTP. SFTP performs the same functions as FTP over an Secure Shell (SSH) connection. Just like FTP, you can use SFTP with a desktop FTP client. Most FTP clients, like Filezilla, CoreFTP, and Cyberduck support SFTP. We recommend you use SFTP with Cloud Sites by connecting via port 22.

Note: This article is designed for people who are comfortable downloading software to their computer. Every FTP client is different; the process for the FTP client you choose may be slightly different than the steps outlined here.

Configuring Your FTP Client

When you connect to your FTP client, you’ll need your domain’s FTP server information (usually this is ftp.mysite.com, replacing “mysite.com” with your domain) and your FTP username and password.

  1. Log into your Cloud Sites account.
  2. Click on the website where you’ll be uploading your content.
  3. Click on FTP to expand your site’s FTP information.
  4. You’ll see an FTP server and a directory path listed. You can use this FTP server to add content to your site even if you haven’t yet registered your domain. After you register your domain, there are two ways to add content to your site:
    • The general FTP server ftp2.ftptoyoursite.com. This server can be used to add content to your site even if your domain registration or transfer has not yet completed.
    • The FTP server specific to your domain. It will use your domain name with the subdomain “ftp.”, this can only be used after your DNS is pointing to Cloud Sites.


  5. To log into the FTP server, you’ll have to create an FTP user. In the FTP section, click the Create User button.
  6. Enter a username for your FTP user, then enter and confirm a strong password.
  7. Use the folder listing to choose the folders you’d like your user to be able to access. Your public web content will all be uploaded to www.mysite.com/web/content. Then click Create New User.
  8. Now that you have an FTP username and password, open the FTP program of your choice. In this example, we’ll be using Filezilla, which has a quick connection option. Enter your FTP server address, your FTP username and password, and designate port 22 as the connection port. Then click Connect to start your FTP session.

Once you’ve opened an FTP connection to your server, you’re all set to start uploading the files you need. Your public web content should be uploaded to www.mysite.com/web/content, but you can upload files to any accessible directory you would like.

Best Editor for Web Development 2017

Best Web Development Tools of 2017: Editors/IDEs and Package Management

The worlds of web hosting and web development are in a constant state of evolution. Every year we see design trends change, coding standards adapt and new frameworks/CMS created. With such a quick pace of change it’s easy to get lost trying to keep up.

In this article we will discuss and highlight a handful of tools that help make web development easy. Whether you work on Frontend, Backend, PHP, Javascript, or even Perl this list will have something helpful.

As a web hosting company we don’t often talk about the tools used to create the web. We’re usually ultra focused on the components that enable us to server and support you; things like: server hardware, Linux, Apache and etc.

We may not support development tools, but we do want to help our customers to build amazing stuff.
Continue reading “Best Editor for Web Development 2017”

Will my site be marked unsafe in Chrome 56+?

Lately there’s been a lot of speculation about Googles up-coming changes to how sites without an SSL are going to be treated. As January draws towards a close we have seen an increase in customers with concerns of how this will affect their site. Both in terms of people being able to see it and how it might affect their search ranking.

This article aims to clear up some of the confusion and to demystify the changes. If you are unfamiliar with how SSL/TLS or HTTPS works please take a look at our article on the subject.

If you aren’t interested in how these changes came about feel free to skip down to: How These Changes Affect Your Site
Continue reading “Will my site be marked unsafe in Chrome 56+?”

How does an SSL work?


Every single day 100s of terabytes of data is being transferred across the internet. In fact, based on Intel’s 2012 report, nearly 640K Gb of data is transferred every single minute. That’s more than 204 million Emails, 47,000 app downloads, 1.3 million YouTube videos watched and 6 million Facebook views.

We’re talking about a seriously massive amount of data here. So how do we know if that data is being transferred securely? Enter the SSL/TLS protocols.
Continue reading “How does an SSL work?”

How to Configure Cyberduck for Use with Storm Object Storage

Storm Object Storage delivers a durable, secure, highly available solution for storage needs of virtually any size. With object storage access occurs via API calls to the object storage cluster, which replaces the need to rely on additional servers for dedicated storage.

Here we use the client Cyberduck to interact with Storm Object Storage. Cyberduck is available for download from https://cyberduck.io/?l=en.

Pre-Flight Check
  • These instructions are intended specifically for configuring Cyberduck for use with Storm Object Storage.
  • I’ll be working from a Microsoft Windows 8 desktop with Cyberduck already installed.

Continue reading “How to Configure Cyberduck for Use with Storm Object Storage”

Cloud Sites – Powered by Liquid Web

Welcome Cloud Sites customers. The following is to help answer questions you may have as you prepare to utilize your Cloud Sites account with Liquid Web. For more information beyond the questions below, feel free to reference this note from Jim Geiger, CEO of Liquid Web.

General Questions

  • Who does this impact?

    Rackspace Cloud Sites customers will have only the Cloud Sites product transitioned to Liquid Web. All other Rackspace services will continue to be managed, operated and invoiced via Rackspace. Only the Cloud Sites product is transitioning.

  • What happened?

    Rackspace has shifted focus away from Platform as a Service (PaaS) Web Hosting and has sold the Cloud Sites product, customer base, support team and all infrastructure to Liquid Web, who is a leader in this market space.

  • Continue reading “Cloud Sites – Powered by Liquid Web”