When setting up your new website with Liquid Web it’s often beneficial to use our DNS servers. If you’ve purchased your domain through a 3rd party registrar then we are not able to assist with DNS issues. By using our DNS servers this will allow our Support Team to provide DNS assistance for the domain.
Once you have ordered Cloud Sites control panel it will be added to your Liquid Web account. From this point you can add websites to the control panel to begin developing and managing them on Cloud Sites.
Add a domain
- Once you’ve registered your domain using the steps in our article Registering a Domain Name (Main URL), navigate to your Cloud Sites control panel.
- Select the Account this site will belong to, for now we will use the “You (Primary)” option.
- Click on the Create Website button.
- A pop-up will appear to create your site. Enter the domain name of your site. If you are using WordPress, select it in the Application section – otherwise leave it as none and move on to selecting your Framework.
- If you are not using WordPress, choose your Framework, you can select Linux/Apache/PHP 5.6, Linux/Apache/PHP 7.0(beta), Windows/IIS 8.5/CLR 4(.NET 4.0. 4.5.2) or Windows IIS 8.5/CLR 2 (.NET 2.0, 3.0, 3.5.1).
- Your site will begin creating.
- Once the site is created, it will appear in your Websites list.
Before your site is actually live, you will need to change your DNS to point to your Cloud Sites IP address. See our article Managing Your DNS for instructions on how to change your DNS. If you want to upload your content and test it before making the site live, see the instructions in the article Uploading Files to Cloud Sites Using FTP.
- Basic knowledge of FTP client usage is recommended.
- These instructions assume you already have an FTP client installed on your computer.
- A Liquid Web account with the Cloud Sites product will be necessary to follow along.
Upload site files to Cloud Sites via FTP
You may have heard of FTP—File Transfer Protocol. FTP moves files from your local computer to your website. However, FTP is not a secure file transfer method. Malicious attacks often target FTP.
SSH File Transfer Protocol (SFTP) is a secure file transfer protocol similar to FTP. SFTP performs the same functions as FTP over an Secure Shell (SSH) connection. Just like FTP, you can use SFTP with a desktop FTP client. Most FTP clients, like Filezilla, CoreFTP, and Cyberduck support SFTP. We recommend you use SFTP with Cloud Sites by connecting via port 22.
Configuring Your FTP Client
When you connect to your FTP client, you’ll need your domain’s FTP server information (usually this is ftp.mysite.com, replacing “mysite.com” with your domain) and your FTP username and password.
- Log into your Cloud Sites account.
- Click on the website where you’ll be uploading your content.
- Click on FTP to expand your site’s FTP information.
- You’ll see an FTP server and a directory path listed. You can use this FTP server to add content to your site even if you haven’t yet registered your domain. After you register your domain, there are two ways to add content to your site:
- The general FTP server ftp2.ftptoyoursite.com. This server can be used to add content to your site even if your domain registration or transfer has not yet completed.
- The FTP server specific to your domain. It will use your domain name with the subdomain “ftp.”, this can only be used after your DNS is pointing to Cloud Sites.
- To log into the FTP server, you’ll have to create an FTP user. In the FTP section, click the Create User button.
- Enter a username for your FTP user, then enter and confirm a strong password.
- Use the folder listing to choose the folders you’d like your user to be able to access. Your public web content will all be uploaded to www.mysite.com/web/content. Then click Create New User.
- Now that you have an FTP username and password, open the FTP program of your choice. In this example, we’ll be using Filezilla, which has a quick connection option. Enter your FTP server address, your FTP username and password, and designate port 22 as the connection port. Then click Connect to start your FTP session.
Once you’ve opened an FTP connection to your server, you’re all set to start uploading the files you need. Your public web content should be uploaded to www.mysite.com/web/content, but you can upload files to any accessible directory you would like.
Common Site Migration Questions
Is There a Cost?
Most cPanel to cPanel or Plesk to Plesk migrations with root access on both servers typically do not incur a charge unless there are special circumstances or unforeseen complications arise.
Any other type of supported migration typically would be charged.
Our migrations team makes the determination on what, if any, charges could be required, based on the specific circumstances and any special considerations related to your servers.
How Long Does it Take?
Most migrations can be completed in a few days, but every migration is different and there are a number of factors that can either add to or reduce the amount of time involved. Among them:
- Server size and disk usage: The data on the affected account(s) must be copied over at the beginning of the process and later synced after you have had a chance to test the sites. Obviously, a small partition that’s only partially utilized could require only a few minutes to duplicate, while copying a full, extremely large partition could take a number of hours.
- Your availability: Once the data is initially copied over, you will need to edit your local computer’s hosts file and test the sites on the new server. We will respond to any issues you report, and work with you to resolve them as quickly as possible. There is no time limit on this phase, and the pace is entirely up to you. We will not proceed until you have signed off on the sites as they exist on the new server, and once you have, we then will schedule a final sync if possible and schedule the DNS switchover at a time of your choosing.
- DNS propagation: We do lower the Time To Live (TTL) on the sites early in the migration process (assuming we have access to the DNS records) in an effort to speed up propagation, and typically sites will be visible on the new server within a few hours, but it still can take up to 24-48 hours for DNS changes to fully propagate globally.
Best Web Development Tools of 2017: Editors/IDEs and Package Management
The worlds of web hosting and web development are in a constant state of evolution. Every year we see design trends change, coding standards adapt and new frameworks/CMS created. With such a quick pace of change it’s easy to get lost trying to keep up.
As a web hosting company we don’t often talk about the tools used to create the web. We’re usually ultra focused on the components that enable us to server and support you; things like: server hardware, Linux, Apache and etc.
We may not support development tools, but we do want to help our customers to build amazing stuff.
Continue reading “Best Editor for Web Development 2017”
Lately there’s been a lot of speculation about Googles up-coming changes to how sites without an SSL are going to be treated. As January draws towards a close we have seen an increase in customers with concerns of how this will affect their site. Both in terms of people being able to see it and how it might affect their search ranking.
This article aims to clear up some of the confusion and to demystify the changes. If you are unfamiliar with how SSL/TLS or HTTPS works please take a look at our article on the subject.
If you aren’t interested in how these changes came about feel free to skip down to: How These Changes Affect Your Site
Continue reading “Will my site be marked unsafe in Chrome 56+?”
Every single day 100s of terabytes of data is being transferred across the internet. In fact, based on Intel’s 2012 report, nearly 640K Gb of data is transferred every single minute. That’s more than 204 million Emails, 47,000 app downloads, 1.3 million YouTube videos watched and 6 million Facebook views.
We’re talking about a seriously massive amount of data here. So how do we know if that data is being transferred securely? Enter the SSL/TLS protocols.
Continue reading “How does an SSL work?”
For Cloud Sites customers, new and old, logging into your Cloud Sites control panel is likely one of the first things you’ll want to know how to do. Using the control panel you can leverage the power of the Cloud Sites platform in a simple to use interface.
Logging into Cloud Sites control panel
- Open your web-browser to: https://www.liquidweb.com/
- Click ‘My Account’ in the top nav bar.
- Enter your username and password and click Login.
Assuming you provided the correct credentials you will see the dialog update.
- In the My Account dialog click the “Cloud Sites Control Panel” button.
You are now logged into the Cloud Sites control panel!
If you have any questions or concerns our Heroic Support® team is always here to assist. Please feel free to open a ticket, make a call, or start a chat!
Storm Object Storage delivers a durable, secure, highly available solution for storage needs of virtually any size. With object storage access occurs via API calls to the object storage cluster, which replaces the need to rely on additional servers for dedicated storage.
Here we use the client Cyberduck to interact with Storm Object Storage. Cyberduck is available for download from https://cyberduck.io/?l=en.
- These instructions are intended specifically for configuring Cyberduck for use with Storm Object Storage.
- I’ll be working from a Microsoft Windows 8 desktop with Cyberduck already installed.
Welcome Cloud Sites customers. The following is to help answer questions you may have as you prepare to utilize your Cloud Sites account with Liquid Web. For more information beyond the questions below, feel free to reference this note from Jim Geiger, CEO of Liquid Web.
Who does this impact?
Rackspace Cloud Sites customers will have only the Cloud Sites product transitioned to Liquid Web. All other Rackspace services will continue to be managed, operated and invoiced via Rackspace. Only the Cloud Sites product is transitioning.
Rackspace has shifted focus away from Platform as a Service (PaaS) Web Hosting and has sold the Cloud Sites product, customer base, support team and all infrastructure to Liquid Web, who is a leader in this market space.