Note:
If you are using these instructions for migration purposes, all mailboxes must be created prior to migrating email into Liquid Web’s email products. This should be the first step you take in your migration process. For more information, see our article Using the Self-Migration Tool for Premium Business Email and Hosted Exchange.
Pre-Flight Check
Before you start your upload, you will want to format an Excel spreadsheet or CSV so that you avoid any issues with the upload.
Premium Business Email
- Once you’ve created the file you are going to upload, navigate to the Email Accounts tab in your control panel.
- Click the Add/Edit Multiple Mailboxes button.
- To upload your file, click the Browse… button and select the file from your computer. Selecting the checkbox to overwrite existing mailbox details will allow you to import changes made to mailboxes already created.
- Click the Import button to begin importing the file.
- You will be redirected to a status page for the upload. You do not have to stay on this page while the file loads.
Note:
Depending on the number of mailboxes being created and user data entered for them, it can take a few moments or a few hours for the mailboxes to create. - When your upload has completed, you will be directed back to the Mailboxes page and you will see the new mailboxes in the user list.
Hosted Exchange
- Once you’ve created the file you are going to upload, navigate to the Email Accounts tab in your control panel.
- Click the Add/Edit Multiple Mailboxes button.
- To upload your file, click the Browse… button and select the file from your computer. Click the Import button to begin importing the file.
- You will be redirected to a status page for the upload. You do not have to stay on this page while the file loads.
Note:
Depending on the number of mailboxes being created and user data entered for them, it can take a few moments or a few hours for the mailboxes to create. - When your upload has completed, the newly created mailboxes will show on the Mailboxes home page.