Now more than ever, it is imperative for companies and owners to have disaster recovery at the forefront of their minds. Not only are local backups important, but off-server backups are the second layer of protection from a system failure that could make even local backups unavailable for restoring essential data.
Liquid Web’s Acronis Cyber Backup product is a great and affordable solution to an external backup system. Acronis also comes with extra features to protect against unauthorized access. In a few clicks, any customer with Acronis Backups can enable the Acronis encryption feature on any file, drive, or full system backup plan.
Why is Encryption Important?
While this is optional in every backup setting in Acronis, encryption will help you control who can access your data and its restoration.
Your data is stored in either the Acronis cloud or on Liquid Web’s local cloud, depending on your plan. While these systems are secure, like all online backups, encrypting your backups adds another layer of security for your information if either system is compromised.
HIPAA customers can also utilize the Acronis Backup encryption system while simultaneously complying with the encrypted backups required by many vendors.
How to Set up Acronis Backup Encryption
Follow the below instructions to learn how to create an Acronis backup with encryption.
1. Access your Acronis Backup control panel.
2. Once inside the dashboard, select Devices.
3. Inside of Devices, click on the server, and when the menu expands to the right, click on Protect.
4. Select to Add plan.
5. Configure and set up your backup plan as desired to cover the entire system, a specific folder, or even a single file.
6. Click on the slider option for Encryption.
7. Set up your password and the level of encryption (AES 256, AES 192, or AES 128) you desire for your files. Once you have created your password and your encryption level has been established, press OK.
8. After setting up encryption, save your settings for your backup plan by clicking Create, and you are done.
How to Restore From an Encrypted Acronis Backup
Restoring from an encrypted backup is similar to how you would typically restore an Acronis Backup.
- Log into your Acronis Backup control panel.
- Within the control panel, click Devices.
- Select the server you wish to restore, which will allow a menu on the right to expand. Click Restore.
- Select the partition, folder, file, or whole server to restore. Acronis will show a summary screen with the details of where your restore will go, the server name, and what will be restored.
- Click Start Recovery.
- Enter the password you created when you set up encryption and click OK.
- Once the recovery completes, you can access your files.
Can Liquid Web Support Help with Recovering Files?
Liquid Web Support will need access to the password created when establishing your encryption backup. Only the creator of the backup plan will have access to the password. The encrypted backup plan password must be kept safe.
If you need Liquid Web Support to help with recovery, and the files are encrypted, use the One-Time Secret feature in your Liquid Web account. Sending passwords over chats or emails is not secure and never recommended.
How to Use One-Time Secret
- Log into your Liquid Web account.
- Locate Secure Notes in either the Help Section on the main page or access it within the Account icon menu.
- Click Add Secure Note to create a secure note for the Liquid Web support team.
- Input the password you wish to share and that it is for Acronis encryption.
- Click Encrypt and Store.
- Once completed, inform Liquid Web support that you have shared the information via a One-Time Secret to continue the recovery process.
Our Sales and Support teams are available 24 hours by phone or e-mail to assist.