Support chat can be a great way to connect with your customers and instantly answer questions. This 71-minute webinar will walk you through several different ways to add live customer support chat to your website.

This isn’t a chat room with multiple people talking at once, but a way to connect with individual people and have focused conversations. This is the same technology many major companies employ on their e-commerce sitesâˆšÂ¢â€šÃ‡Â¨â€šÃ„Ã¹Dell users this to answer customer questions about purchasing computers. You can apply the same technology using some simple plugins, services and WordPress.

Duration: 1 hour 12 minutes

Example of Live Chat on Dell.com (2:35)
Woopra (5:50)
Zoho Chat (22:40)
Live Support Chat System from CodeCanyon – note: this plugin is no longer available at CodeCanyon (30:35)
Communicating with the Client (44:55)
Using Feed My Inbox to get RSS feeds by Email (1:01:05)

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Installing Live Chat on your Website