Turning your event calendar into a fully functional box office is easy with the right tools. Whether you are hosting a small community workshop or a massive conference, managing the flow of money and ticket orders efficiently is crucial to your event’s success.

The Events Calendar Payments & Orders documentation provides step-by-step guidance on setting up your ecommerce platform, testing your checkout flow, and managing the entire lifecycle of a ticket order. From the moment an attendee clicks “Buy” to scanning them in at the front door, these guides ensure a smooth transaction for everyone involved.

The Events Calendar Payments Orders articles

5 results

Explore the payment and order management guides below:

Choosing an Ecommerce Solution for Events Tickets
Our premium tickets add-on, Event Tickets Plus, runs alongside your favorite e-commerce solution to sell tickets and collect sales. Event Tickets Plus currently supports WooCommerce and Easy Digital Downloads. If you are using Event Tickets 5.2.0 and above, you can also sell tickets using Tickets Commerce functionality. Not sure which e-commerce solution to use? We’re here to…
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How to Refund Ticket Purchases
When managing tickets with Tickets Commerce, the situation may come up where you’d like to issue a refund to a customer. This requires logging in to the Stripe Dashboard, locating the order, and refunding the customer there. Then, you’ll want to return to your WordPress site to manually return the ticket. We’ll walk you through…
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Managing Event Tickets Orders
Once tickets start selling, you’ll need to manage the orders that come through. This article covers the full order lifecycle for Event Tickets — how orders are created and completed using Tickets Commerce (or, optionally, WooCommerce), how order status affects ticket issuance, how to issue refunds, and the filter reference for order statuses. For managing…
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Testing Tickets Commerce Purchases
Before going live with ticket sales, it’s a good idea to run a test purchase to make sure your payment gateway is connected correctly, your checkout and success pages are working, and your attendees will receive their ticket confirmation emails. Tickets Commerce supports test mode for both Stripe and PayPal, which lets you simulate the…
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Using Square Point of Sale for In-Person Ticket Sales
Square’s Point of Sale (POS) integration lets you sell event tickets in person using Square hardware — a Square Reader, Terminal, Stand, or Register — directly at your venue or event entrance. Ticket inventory is shared between your website and your Square POS devices in real time, so whether a ticket is purchased online in…
Read more: Using Square Point of Sale for In-Person Ticket Sales