How to Edit Your Existing Billing Information and Payment Method

If you need to edit your billing information you can do so in your client portal.

Prerequisites

Your Client Portal username and password. If you cannot locate this information, select Forget Password? on the Client Portal login page

Step by step instructions

1. Log in to my.nexcess.net. 
2. Click on the Billing tab in the sidebar of the portal.
3. Edit the address on the billing account by clicking on the pencil icon.
4. To add a new credit card click on the + icon and a popup will appear.
5. Go to the Credit Cards section to edit the payment method being used on file. You can edit the existing credit card details or add a new credit card. 
6. Enter the new credit card information and then click on the Add Credit Card button to save it.