Troubleshooting

You can enable custom error messages for your ASP.NET application on Windows IIS by using a web.config file with a customErrors setting configured.

IIS — and also using classic ASP — defaults to providing very little error information. Fortunately, you can add a rule to your domain’s web.config file to display more detailed error messages.

Premium Business Email allows you to restore a deleted mailbox within 14 days of deletion. This will restore the mailbox and all its information, in the case of an accidental deletion.

Support may inform you of the need to fsck your server to perform a file system consistency check.

In addition to using a spam filtering program like SpamAssassin, you can use remote block lists (RBLs, also called DNSBLs) to look for spam in your incoming email. RBLs are lists of IP addresses that are associated with spam email. Your server asks an RBL if the email sender IP is on its list of spam addresses. If it is, your server’s settings can reject the message and send it back with an error, accept the message and tag it for further spam filtering, or accept the message and deliver it to your inbox.

When your server isn’t connected to the network, you (and everyone else) won’t be able to see your websites. So, maintaining server connectivity is vital to the success of your website. This article will explore identifying connectivity problems and the first steps of diagnosing the problems.

The PHP memory_limit sets a cap on memory use per script, preventing server crashes from scripts consuming excessive RAM.

Seeing a privacy error for cPanel, WHM, or Plesk? Your server is likely using a self-signed SSL certificate, which browsers don’t automatically trust.

Cloud Sites Windows clusters use specific data types that may introduce errors for some custom applications. The following is a work around for this known issue.

Find log file locations on WHM/cPanel servers. Covers Apache, Exim, MySQL & more to help you troubleshoot server errors and monitor activity.

To make sure your Cloud Site has the highest performance possible, a single FTP user can’t have more than 10 FTP client connections. When you hit this limit, you will see an error message.

Spam filters like SpamAssassin do a pretty good job of catching unwanted email. But, sometimes they catch an email you want in your inbox! If you are using SpamAssassin or another filtering program that is configured to move spam mail into a spam box automatically it might not be showing up in your webmail or email client. You have to separately subscribe to your spam folder to be able to see it.