Account

Simplify server management with our user-friendly web interface. Imagine automating routine tasks without constant logins.

There are times when you might need the web server user to have the same permissions as you. This is called impersonation. The web server user can impersonate your site’s main FTP user.

You can change your backup plan at any time from your Cloud Sites control panel. With just a few clicks you can increase or decrease the number of sites in your plan. This tutorial walks you through the process of changing your current backup plan.

Can’t find your spam folder? Learn how to recover SpamAssassin emails by subscribing to your spam folder in Horde, Roundcube, and SquirrelMail.

Got a new phone? Learn how to transfer your Two-Factor Authentication (2FA) settings to a new device, even if you have lost access to your old phone.

Changing the password in your cPanel account is a simple process and only takes a few moments. This tutorial covers only the main password, any other users created will still have the same passwords and access.

Need to set up Outlook or Mac Mail? Find your cPanel email client configuration settings, including auto-setup scripts and manual IMAP/SMTP ports.

Learn how to manage Client Accounts in Cloud Sites. This guide covers suspending accounts, changing passwords, updating contacts, and adding sites.

Why you may ignore the SSL warning within SiteWorx when using a dedicated server.

Learn to adjust WordPress cache settings on Nexcess. See how to exclude pages, query strings, or cookies from Page Cache, WP Rocket, and Redis.

Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.

Bot-based threat and DDoS protection are just two of the many ways our Performance Shield add-on — powered by Cloudflare — improves web application security and speed.