Account

CSF is the default firewall on Liquid Web servers. Unblock and whitelist IPs via WHM, managing CSF for enhanced server security.

There are times when you might need the web server user to have the same permissions as you. This is called impersonation. The web server user can impersonate your site’s main FTP user.

You can change your backup plan at any time from your Cloud Sites control panel. With just a few clicks you can increase or decrease the number of sites in your plan. This tutorial walks you through the process of changing your current backup plan.

Using two-factor authentication (2FA) gives your Liquid Web account an extra layer of security. But, 2FA is device-specific. If you get a new phone (or other mobile device), you’ll have to remove your old phone by disabling 2FA and then add your new phone.

Spam filters like SpamAssassin do a pretty good job of catching unwanted email. But, sometimes they catch an email you want in your inbox! If you are using SpamAssassin or another filtering program that is configured to move spam mail into a spam box automatically it might not be showing up in your webmail or email client. You have to separately subscribe to your spam folder to be able to see it.

Changing the password in your cPanel account is a simple process and only takes a few moments. This tutorial covers only the main password, any other users created will still have the same passwords and access.

You may want to use your cPanel email with an email client like Outlook, Mac Mail, or the email app on your phone. Before you can connect your email client to your cPanel email, you’ll need your configuration settings. These include the mail server settings and your webmail username (email address) and password. This walkthrough will show you how to find these settings in cPanel. Luckily, cPanel does most of the work for you if you’re configuring certain mail clients.

Before you start editing your client accounts, use the Cloud Sites control panel to navigate to the account you want to edit. Once you’ve created a client account, you can make changes to your client information as needed. This article will walk you through common changes you might make to your client accounts.

Why you may ignore the SSL warning within SiteWorx when using a dedicated server.

Learn to adjust WordPress cache settings on Nexcess. See how to exclude pages, query strings, or cookies from Page Cache, WP Rocket, and Redis.

Knowing how the Nexcess support ticketing system works and how to use it will be covered in this article. Understanding the various support categories and ticket statuses will also be included.

Bot-based threat and DDoS protection are just two of the many ways our Performance Shield add-on — powered by Cloudflare — improves web application security and speed.