Help Docs Email Premium Business Email Setup Your Email Client for Premium Business Email

Setup Your Email Client for Premium Business Email

Access your Premium Business Email via Outlook, Mac Mail, or phone app by configuring mail server settings, username, and password. This guide helps locate settings in the email help tool and offers generic options.

Premium Business Email can easily connect to your email client like Outlook, Mac Mail, or the email app on your phone. With our Set up Email tool, we make it easy to:

  • Configure your email client with mail server settings, including your webmail username (email address) and password.
  • Utilize Mobile Sync to synchronize your emails, contacts and calendar between Webmail and your mobile devices.
    • * Premium Business Email Plus mailboxes are required for Mobile Sync.

Configuration Information

Use the following configuration information along with your username and password to setup your email client.

Connection Type

Server Name

Port

Inbound POP3 with SSL

secure.emailsrvr.com

995

Inbound IMAP with SSL

secure.emailsrvr.com

993

Outbound SMTP with SSL

secure.emailsrvr.com

465 or 587

Set Up Email Wizard

Our Set Up Email tool walks you through setting up your email client. Watch this video or scroll down for further instructions:

  1. Log into the email help tool with your webmail email address and password.
  2. Click the Set Up My Email button.
    email setup link highlighted
  3. Select the type of device you would like to setup
    device setup home page
    • Computer Setups
      • Windows: Manual configuration options allow you to setup any email client. Quick configure options are available for Outlook 2007 to 2016.
      • OS X: Select your Apple Mail, Outlook or configure additional clients.
      • Linux: Manual configuration options allow you to set up through POP, IMAP and SMTP configurations.
    • Mobile Device and Tablet Setups
      • Apple/IOS: Set up via Mobile Sync, IMAP or POP.
      • Android: Configuration will depend on the manufacturer of your device.
      • Windows: Set your email up via Mobile Sync, IMAP, or POP.
      • Blackberry: Configuration will depend on the operating system of your Blackberry device.
  4. Follow the instructions provided in the tool.

Troubleshoot your Email

If you are having trouble with sending, receiving, spam, passwords, calendars, contacts, or connecting to your email, you can find common fixes and troubleshooting in the Fix Something section of the help tool.

  1. Log into the email help tool with your webmail email address and password.
  2. Select Fix Something in the Tools menu.
    fix something link highlighted
  3. Select the email client you are having trouble with to find articles and tools to help you troubleshoot the issue.email client button list
  4. Follow the instructions provided in the tool.
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